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"Very fast and efficient. They kept us informed of any issues that arose and were very flexible with the design and needs."

"From start to finish, my experience with Rogers Basement Waterproofing was the the kind of experience we all hope for when hiring a professional. I contacted Rogers initially to get an idea of how to start addressing external moisture issues around my home’s foundation. My plan was to start by having new downspout/sump drainage lines installed, but my goal was to find a trusted company I could have confidence in for addressing future foundation/basement issues that are inevitable in aging homes. Shortly after my initial call, Nick contacted me. At our appointment he arrived promptly and took the time to listen to all my concerns. He was so knowledgeable, patient, and easy to communicate with. He answered my millions of questions, and I never felt rushed or pressured. In fact, I felt so impressed with that consult that I signed a contract on the spot—something I never do—for installation of drainage lines. The day before the scheduled work, Nicole—the Office Manager—contacted me to confirm and answer any questions I might have. I did have a request concerning one of the lines, and she relayed that request as soon as our call ended. Within minutes, I was contacted by Nick that my request was noted. Nicole was so incredibly nice that it further confirmed that I’d chosen the right company. On the scheduled day, the 4 man crew arrived on the dot. Shortly afterward, Nick stopped by to see how the work was going and to see if I had any questions/concerns. The crew, Zach, Craig, Hunter, and Josh were the hardest workers ever and couldn’t have been more friendly and pleasant. All four, and Nick, went out of their way to put my mind at ease about the process. The crew are more than skilled workers, they are craftsmen. They did meticulous work and went above and beyond. While routing a line to avoid tearing up a garden bed, a huge rock had to be hacked out of the ground. It’s now a cool garden feature since one of the crew kindly offered to wash it off and haul it over to one of the garden beds! The terrific crew were so efficient that the work was completed in under four hours. You literally cannot see where the trench was dug. Last night, we had a gulley washer rainfall. My neighbors probably thought I had lost my mind standing in the street in the rain in the dark with a flashlight—but it was so great watching the rainwater pouring out of the new drainage pipe ? The entire experience with the folks at Rogers felt like I was working with family. Just amazing. I’m so happy to have found a trusted company to turn to if future foundation/ basement issues arise. Highly, highly recommend Rogers Basement Waterproofing!"

"Mike Thompson and his team did substantial exterior work on our large Victorian home in Wilmington, Ohio, in the Summer of 2017, and we have been extremely satisfied with the high quality, the speed, and the very reasonable cost of the work. We moved into our house in the Fall of 2016, and it needed substantial work. There were large holes rotted out of several places on the eaves, which was allowing birds to enter our attic and causing the gutters to be non-functional. The house also had a paint job that was nearly fifteen years old, and desperately needed a new coat on the entirety of the exterior. Mike let us know that the work on the eaves would be a substantial undertaking because the box gutters themselves had mostly deteriorated. The rate he offered us for the work, however, was much, much lower than two box gutter specialists from the Cincinnati area, and it quickly became clear that we would benefit from someone who knew the area and had worked on many similar homes in the city (as it turned out, Mike’s dad had actually worked on this house when it was temporarily converted into apartments a few decades ago—and that he was responsible for preserving the house’s awesome pocket doors!). Despite several rain delays, Mike and his team had the job done within a few weeks, and the eaves looked like new (after having previously looked like they belonged on an abandoned house). In addition to the gutter work, Mike and his team also did an absolutely fantastic paint job on the entire exterior. We were interested in an authentic polychrome Victorian paintjob for the house, and they more than delivered. With our permission, the team got creative in their work, and we are glad they did. The exterior details of the home (columns, frieze, door) were painted to make them “pop,” where previously many of the embellishments would have been unnoticeable to passersby. We’re not the only ones satisfied with the job: we have had literally dozens of neighbors and other Wilmington residents tell us that they are delighted by the updates—and that the house is once again one of their favorites in the entire city (and if you know Wilmington, you know there are a lot of great houses in this town). Not only was Mike’s original work excellent, but he will soon be returning to patch up a couple of spots that need minor repairs, a service that we’re very grateful for. I know Mike is proud of the work he did on this house, and he should be. We truly live in a stunning house, and we have Thompson Home Improvementto thank for that."

"We were extremely happy with the service, installation and quality provided by Pella of McMurray. We dealt with Rob Culbertson. Rob was superb to deal with in many aspects. I highly recommend selecting Rob to handle your needs. The installers were professional, respectful and diligent. They worked hard under cold conditions. They were cognizant of their cleanliness too and swept up frequently. The fiberglass windows and doors look great and I examined them thoroughly. My neighbors have been complimentary too. Try Rob Culbertson and Pella of McMurray for your needs."

"John answered all my questions and helped with the planning. I was picky. The crew that showed up was professional and polite. They even happily agreed to some last minute changes and patiently helped me find the best angle to place the entrance. I would hire them again."