Get matched with top roofers in Jeromesville, OH

"After getting over the sticker shock, everything is going good. Sales associate was good at his job but was a little too pushy. Not sure if he showed us all the options that were available as far as affordability. Everyone in customer service/ scheduling were super accommodating. The best part,besides the finished product to date, was the Patrick the project manager. He made this project come to life and was a pleasure working with. Pat yourself on the back young man. You know how to deal with customers."

"sales practices are deceptive. My sales rep came to the house and evaluated my roof. I had no illusions that my roof was in good shape. It needed to be replaced. Victors touts themselves as roof specialists and will give an “honest” evaluation of your roof. I am sure you have seen the commercials. My rep went into the crawl space, on the roof, and presented photos of the roof. The cost was high, and my wife and I said no to the original offer but when they came down in price by $6,000.00, we agreed to the contract. This is where they got us. The price included three sheets of wood but any wood on top of that would be $85.00 per sheet. I asked our rep if he thought all of the wood on our roof would need replacing, and he said no. He said one side of our roof needed replacing but the other side of the roof was good and did not need replacing. But I knew that they would have to replace the wood on part of my roof. I knew this because other companies told us the same thing. Fast forward to the installation. The foreman showed me one board to be replaced and said others would need replacing as well. I told him that I knew some boards would need replacing. When we got to the end of the installation, they informed me that they had replaced all of the wood. Seventy-Three sheets. I was never under the impression that all the wood would need to be replaced. I requested photographs of my roof to justify all of the wood being replaced. They sent photos and only one photo showed one piece of wood with mold. I informed them that I felt scammed. I was told they reviewed the photos and stood by their decision and apologized that the rep did not set the expectation. I brought to their attention that they evaluated that all of my wood needed replacing from photographs but their roof specialist who was in my crawl space, on top of my roof, and told me all the wood did not need replacing could not tell me that all the wood needed replacing. I am now responsible for you guessed it $6,000.00 in wood replacement. Convenient? Suspicious? Yeah. They are shady. I am sure it is also a pure coincidence that after I put down my deposit the balance is almost the exact amount we qualified for in financing plus $700.00. So, beware of Victors. Good product but you will pay for it, and they will deceive you out of every penny you qualify for."

"The project went very well. The roofing crew did an excellent job and I was very satisfied. I would highly recommend SRS Construction to anyone."

"Clear description of need and repair process. Workers were professional."

"Great! We used Marcus to fix a leaking roof vent maybe 7 years ago and since then he’s built a detached garage for our home, two large decks for rentals, and metal roofing for my shop. He is the most honest and trustworthy person in the business. If it’s something he doesn’t do he is also super helpful in referring you to someone he knows. He has turned into my go to guy for all construction needs. He always calls you back also!"

"The gentleman got the job done quickly, they were able to fix parts of the roof and placed metal over the old shingles to it after. I’m really happy with my new roof!"

"Excellent work and wonderful experience!"

"This was the best service I have ever received from the guy that came out for the estimate he was very honest did not try to up sell the job in fact down sold the job said we did not need some work the installers were very professional explained what they were going to do when done cleaned up the property as well as it was when they started we have already gave their name out to family we would definitely recommend them"

"Jeremy and his crew are top notch professionals. Courteous and on time, the work and clean up were completed properly and efficiently Communications were smooth and effective throughout the process The roof looks great and I would highly recommend"