"We cannot be more pleased. The quality of these products and the difference they have made in our home is beyond belief. My special note to our customer relationship representative, Angela Kermec, our sales representative, Robert Mocker, as well as the excellent Window Depot installation team. Robert initially worked with us on our replacement projects. He was punctual, reliable and works very hard to give the customer exactly what they are looking for. Angela stopped by and oversaw the project the day of installation and answered all of our questions during the installation with members of the installation team. The installation team worked very diligently and completed all of our replacements in about 5 to 6 hours. The installation team works exclusively under the Window Depot USA of Youngstown umbrella, which we were very pleased with. Very nice cleanup after the work was completed. We cannot recommend the team at Window Depot USA of Youngstown enough. We especially liked supporting two excellent companies (Window Depot USA of Youngstown and ProVia) who are headquartered locally in Ohio and in the Youngstown area and Sugarcreek, respectively."

"We have had the guys here to do interior doors, but decided we wanted to replace our exterior doors as well. They were on time, professional and did a killer job on front and side door and screen door install, couldn't be happier, and how much better our house looks with the addition of new doors! Sliding glass door is up next!!! guys back to do sliding door couple weeks later and once again couldn't be happier, with timely arrival, professionalism, attention to detail, and respect for their customers!! HIGHLY RECOMMEND if you have projects to be done around the house!"

"I have hired them three different times to install finishing woodwork trim in my home. They installed chair rails, crown molding, and added door surrounds for four door openings. Their work is quick, neat, and well priced. I would and will hire them again."

"Chuck did an excellent job for us. He provided quick service and he’s very trustworthy. My husband and I highly recommend RCL Home Services!! We will definitely call him again if we need any Handyman Services in the future!!"

"Ty is great independent contractor to use for installing doors! He did an amazing job installing our new front door and the price he gave us was all inclusive of whatever he needed to do to install the door. Pricing was as expected considering the labor intensive job of putting a new door on our old house. Looks great and we are happy. Would recommend him! We have already hired him again to install our new back door."

"Ryan and David were extremely professional with the installation of our new windows. Our home was built in 1950 and we still had the original windows, including a huge picture window. They took much care in keeping the mess of taking out the old windows, even when needing to use a saw for the picture window, at a minimum. We also were having both our screen doors replaced with new storm doors. During the process of installing the windows they realized that the storm doors were not on the truck. They could have asked to schedule another day for the installation of the doors, but instead David drove the hour and half back to their warehouse to get the doors and then back again while Ryan and his helper continued with the windows. During the installation of the doors, Ryan realized that the doors were not the correct sizes. They were not measured properly by the employee that had came to our home to take the measurements prior to the windows and doors being made. They were able to make adjustments for the front storm door, but were not able to install the side door. They apologized several times for not being able to install the second door even though it wasnâ t any fault of their own. He assured me that he would have someone contact me to correct the problem with the second door. As Ryan and David were finishing up with the job Megan, with customer service, contacted me to make sure we were satisfied with the work that had been done. I explained to her about the door and she too apologized and said that someone would call to correct the problem. I have been extremely happy with Universal Windows Direct. Even though their was an issue with the door measurements, everyone we have dealt with have been very professional and have went above and beyond to insure weâ ve had a great experience. I would recommend Universal Windows Direct to everyone that is wanting new windows and/or doors. We have been considering new siding on our home. If we decide to get new siding, we will be contacting Universal Windows Direct for that project as well."

"The installers were great. The salesperson made promises that he did not keep and he missed a window. When the person came to measure he also didn’t catch that I was having all my windows done except one. The windows look great. The response when I notified the co that one window was missed was very fast but added to my cost."

"Kasey, Darrell, and Alex were very professional and kind. Very pleasant to work with and efficient! Would recommend to all my family and friends!!!"

"Eddie was the consummate professional. He communicated promptly throughout the time from booking to the appointment. Even though the job had some unexpected curveballs, he completed the job efficiently. I will definitely reach out to him for future projects and will recommend him to my friends and family."

Hello! I'm Dustin DiDonna, I've currently been in business for a little over 12 years now. I've primarily subcontracted a good bit of mywork, but I'm looking to expand more on my own. Please contact me to discuss your next project, looking forward to the opportunity to meet with you. \n