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"A complete checkup was performed on air conditioning unit."

"My wife and I are licensed architects and very particular and demanding of our contractors. Bob explained the technology of his products and took the time to listen and understand the job. He was flexible and able to use the particular shingle we wanted which wasn't his preferred brand. We also replaced a flat roofed porch and, on the week of the job, we asked that he install a roll roofing material that closely matched the roof shingles' color. He quickly located that particular material which was not at his usual supplier. Most contractors would not have catered to their clients as he did. His workers showed up when they said and were neat and courteous. The flat roof took much longer than expected due to the difficulty of removing the railing, but they didn't charge more. The roofs look great and we are glad to have chosen Northeast Ohio Renovations."

"They came within 24 hours and were able to get my air conditioning working the same day. They determined that the freon needed to be charged. The person we talked to on the phone and the technician that came out were both professional and helpful. They were clear about the cost and the timing. The only surprise was that they were able to fix it sooner than what they estimated."

"We originally did a report on this company when the work was performed. We rated this company all A's. About 6 months after the install, we noticed that a tile was cracked but we did not do anything about it. A year after the install, we called Tip Top Tile back to the house because we notice there were about 10 tiles cracked. He came to the house and very quickly indicated that it was not an installation problem that it was a problem with our tiles. He indicated that they were poor quality. He also stated that there was nothing more he could do. Bob never informed us when he was installing the tiles that they were of poor quality. Actually, he said they were average quality. If he would have indicated that they were poor quality, I would have purchased new tiles. Bob also never made us sign anything indicating that the tiles were poor quality and that he was not responsible if there was a problem down the road. Here we are three and a half years later and approximately 30 - 40 percent of our tiles are cracked.There are jagged edges and we have cut ourselves while cleaning the floor. It is very dangerous and the floor has to be replaced. We contacted other installers and each installer indicated Bob did a poor job because he did not put thin set down before he put the cement board down. Bob cut corners and we are now paying for it. The floor is still shifting due to the heating and cooling and the tiles are cracking. Average price to have my floor ripped up and a new floor installed is approximately 8,000 to 10,000. We contacted an attorney and discussed the case with him. The attorney agreed that corners were cut and that it was the fault of the installer. The only problem is that we only had two years to seek legal action and we were to late. If you use Tip Top Tile, please beware. We will not use him again."

"We've used Jaime about 10 times. . . . .we don't feel there is anyone else worth calling in the area, can do it all. Ran new electrical box to wall and installed electric fireplace in our finished basement side. Jaime had to get creative as the wall was discovered to be solid and not regular drywall. But he does it like it's nothing. Thanks again."

"I was having drainage problems with my downspouts on the back of my house not draining correctly. Since I bought a house almost 50 years old I had no idea where the water should come out and why it was backing up. Designs of Akron-Canton came in assessed my problem gave me an idea of what should be done what a great price. The owner Kevan was very professional, and very easy to talk and the quote seemed very reasonable so honestly I just didn’t have the time or patience to keep having people come in, so I just went with them and I’m glad I did. they did a great job and they did the job in a timely manner and best of all they didn’t leave a mess around my house."

"I was a little concerned about things going smoothly. I had emailed the project manager my list with photos, as I need to get some questions answered in advance of the visit. I had to make a few calls to get answers. But I figured if I could get the high priority items done it would still be worth it, especially for the price (an Angie's List special deal - 8 hours for $299). Colin arrived on time and diligently worked through the list. He was personable, answered questions and offered advice. Some of the things he did: planed 3 sticky doors, repaired a steel door where the layers were separating, repaired a gate opening and changed out the hardware, installed a light fixture, changed a lawn mower blade, replaced weatherstripping on garage door, re-caulked two sinks, installed a wall coat rack, several hooks and a towel bar and replaced blinds."

"Excellent Service...Ryan and his team came out and gave an estimate within 24 hours of us contacting him and had the new Carrier 120k BTU dual stage furnace and April whole house humidifier installed 3 days later. Communication was great, super competitive pricing, didn't oversell or try to add on long term service contracts. Ryan and crew arrived on time at 7:30am the day of install, completed the work as planned, layed cloths on areas they were waking and clean-up when done. Awesome service and a great price....would recommend to anyone in the area."

"As far as my wife and I are concerned it really did appear that the whole project went without a hitch. The first day was demo day. The job required Matt and his crew to come through our garage, down a hallway and into our bedroom to get to the job. They did all the things necessary to make sure the area was covered and protected from any kind of dirt or damage.. Once they got going there really wasn't a lot of back and forth going for tools and whatnot. Apparently they went back there with most everything they needed shut the door and went to work. When the day was over they cleaned everything up and left. The bathroom was clean, completely usable and ready for the next days installation. Same thing the next day they came in worked all day. And at the end of the day we had our new walk in tub. For us, it really did go that well.. Our condo is built on a slab so the electrical work had to be done through the attic. I went up there to get something after everything was finished and couldn't hardly tell that anybody had even been up there.. I honestly can say that we have no complaints. ACC was here on time, the workers were clean and well mannered. They worked non stop all day, cleaned up afterwards and at the end of the two days we had our new walk-in tub as the only evidence that they had been here. We highly recommend them."

"lkkllWork was done promptly and carefully, with little disruption of basement.  Included was the installation of a sump pump.
In the two years since installation, the system has worked beautifully and the walls, parts of which had gotten very wet, are now completely dry.
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