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"Buyer beware. Ultimately this project was a bait and switch. Sales over promised and design could not deliver on the proposed system. I spent more than 2 months attempting to understand what the changes yellowlite made to the design and function of the system were. By the time I finally got answers on that it was clear the project could not be delivered on as promised by sales at the pricing which was quoted due to end of federal solar subsidies. 2 months I tried to work in good faith with this company to find something which was agreeable to both myself and yellowlite. Unfortuantely, that did not come to pass. About 1 month ago prior to posting this review I was told this was to be handed over to their business unit for cancellation of the project. Since then Yellowlite has ignored any additional communication from us. I can assume for nothing else besides malice for expecting them to honor what their sales team has promised. Photos attached as evidence. Do your own research. "

"YellowLite installed my solar system (36 panels, 91% of my energy requirements) in mid-Feb 2020. I have not paid a utility bill since then, and still have a $500 credit on my net metering. Not bad for an all-electric tri-level home, where I keep the AC set on 72F all summer..... I used the EnergySage website to gather quotes and do my research. Of the four quotes (one outside of EnergySage), YellowLite was the best system in terms of energy generation, as well as least expensive by a wide (about 20K) margin. The installation crew were very efficient and professional, as were all the folks who were involved in the project planning, surveys and service initiation. Communication was a bit spotty before project installation, but things really took off from there and I honesty cannot recommend YellowLite highly enough. Installation took less than one day. The SolarEdge app lets you see exactly what your system is generating every hour of every day. It's so wonderful to wake up every day and know I did something wonderful for Mother Earth, and it's paying me personal dividends as well. Even on an overcast November day, my system is producing SOLAR ENERGY. And if you do your research, you will likely find that if you need financing to go solar, your monthly loan payments will be about the same as you are currently paying to your energy provider; the difference is when your loan payments are completed, you will have FREE ENERGY for years to come. If you are thinking of a solar system, DON'T WAIT!! Your free electricity and your solar energy tax credit (22% in 2021) are waiting!!"

"I have first hand knowledge of what it’s like to work with Equinox Solar. The owner is personable and very knowledgeable. His team, top notch professionals who showed up on time and got the job done in a timely fashion. I would absolutely recommend this company, and I even plan to work with them further in the future."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Online repair. He has helped me in the past and I cannot say enough nice things about him. The next day I had a tiny issue and he responded immediately. Thorough. Thank you!"

"Just found my new go to people for any repairs. Found them to be extremely professional and knowledgeable. Had the pleasure to meet Tim and Justin. Learned a few things about my furnace today and as a first-time homeowner I was very thankful."

"It went very well! Tim came to the apartment and looked at the issue. He told me that he will place the order for the new and more efficient unit than the old boiler and install asap. Tim's crew came the following Monday to demolish the old boiler and installed the new boiler on the same day. The new boiler was up and running on the same day. It was a smooth startup!"

"Very efficient and courteous and cleaned everything up. I would highly recommend."

"I paid Mr. Phomalee $1275 to do some bathroom remodeling work that he'd initially stated he'd be able to begin between Christmas and New Years this past December. After not showing up at that time, he proceeded to promise that work would begin on eight separate dates, missing all of them. During this time I received no communication from Mr. Phomalee unless I initiated it, and when I did he made an excuse related to his vehicle or family each time. Finally, I informed Mr. Phomalee that I needed him to return the funds paid to him as it had become clear he had no intention of doing the work for which he had been contracted. He informed me at that time that his previous excuses had been lies, that he had used the money I'd paid him for gambling, and that he most recently had not been able to due the work because he'd been trying to secure a loan to cover "the bad checks [he] had written to gamble so [he] didn't go to jail". So, I'm now in a position where I've had an unusable shower for two months, and will be forced to seek legal action against Mr. Phomalee to attempt to recover my money."

"Despite having several large trees in and near our yard, we decided to investigate the possibility of installing solar panels. We were upfront with the companies we contacted that our main concern was viability for our particular site, but also made it clear we would like to do the installation if at all practical. Icon was the most responsive and also the least expensive of the quotes we got. On her initial visit, Rachel, our salesperson, expressed concerns about the trees but said we would get a good estimate of potential electric energy production based on a follow-up site visit. We proceeded to that stage, and based on the estimates decided to install panels on both south-facing and east-facing sections of our roof. Jaye at Icon was particularly good to work with, quickly generating new plans as our thinking progressed. The installation went well, with one notable exception. The wiring through our attic was performed sloppily, with excess cable winding across the insulation and several flexible ducts inadvertently knocked loose from the collector box supplying HVAC to the upstairs. I felt that Icon did not take full responsibility, but the electrician absolutely did, and made things right. In the end, I give him a lot of credit - and also Icon for selecting such a responsible individual to subcontract their electrical work to. We have had the panels for over a year now. We have had no issues with any of the equipment, no roof leaks, and much lower electric bills. Still, production was below Icon's estimate by more than 30%. I would be the first to admit that our situation is more difficult than average to estimate, but this amount of error is surprising and disappointing. It is small consolation that Icon was not the only company to be so over-optimistic. Overall, I think Icon did about as good a job as possible for our situation. I just wish we had a more realistic idea going in what we were likely to get out of the system. [Cost does not include tax credit.]"