Get matched with top animal removal specialists in Baltic, OH

"I was told what would be done, that there would be three visits, bats would be removed, openings sealed and a one way bat door would would be installed. I paid them $927 via credit card in June. The following week an inexperienced, unprofessional person showed up and sealed only areas as on the ground floor. Offered little to no explanation of what he had done. A complete inspections did not occur, no bats were searched for or removed, no work was done on the interior or the second level. I called an spoke to Craig the Service Manager clarifying what I was told would be done and what was expected. He and his employee returned the next week and we were told that the second floor and roof area would have to be done by a roofer. The person in the office that described their services and received payment told me they had searched the county records and said they knew the layout of the house, and I was promised the services based on that. They did inspect the attic, but no visible work was done. They also told us the bat door would need to be installed by the roofer. We have been unable to get a roofer to complete the unaddressed steps due to their summer workload. I called and spoke to Craig, the Service Manager on 08/20 and told them I wanted a refund or the job to be completed as promised. I have not received a return call. They totally misrepresented their services, failed to meet their commitment and bats are still present in the home making it unlivable. I will be contacting my attorney as well as the Better Business Bureau to lodge a formal complaint and contacting my credit card company to take further actions."

"Very rude when I decided I didn't want to trap and kill the racoons on my property. A simple explanation of Ohio rules would have been enough, no need to shame customers into going with you guys saying that the raccoon could have rabies and other scare tactics. I am plenty old enough to know that it could have a number of diseases, but that doesn't mean I'm going to change my stance. Do not recommend, very rude and had the audacity to rudely say "well I still get paid, that will be $80 for the visit and $10 for the drive from Shelby to ontario." As if I didn't know I still needed to pay him."

"Very friendly, courteous team. They explained everything clearly and were very thorough. They had to go up to the Attic through the the bedroom closet. I covered one side of the closet clothing with plastic. I received a call from that tech indicating that he was done but that the plastic came off and he didn't want to come down until the clothes were covered again. Very considerate and customer focused. Very happy with their work and with the two that came to inspect and resolve my issue. A week later and no issues or noises."

"Michael Lyday was the technician and was very professional and courteous. He set a trap and returned the next morning to find a female raccoon. He also found she’d been nursing and captured two kits in the crawl space. He told me to tell him if I heard anymore sounds which I did when he returned the following day. He captured two more kits and told me to call him again if I heard any more sounds. There weren’t any more and I was impressed that he still called to follow up. I was completely satisfied with his humane methods of removing the animals from my property."