Get matched with top egress window pros in Arcadia, OH

"If I could leave 10 stars, I would. This company recently finished up replacing all the windows in my house. The Sunrise windows are absolutely beautiful and I am so pleased with the excellent warranty for such a major purchase. However, it is the installation and service that we received throughout the entire process that was remarkable. Radiant Windows is everything a business should be. Professional, responsive, patient, considerate and detailed. They took every precaution to leave my home better than they found it and were super friendly too. These guys are great and I highly recommend them!"

"Mid-State Basement Systems came highly recommended by a good friend from Buffalo, NY and they did not disappoint. From start to finish they were very professional yet personable. Larry & Phil in the initial stages of the basement inspection and a reasonable quote. Silvino and his team who done the actual work was incredible, done with absolute excellence. They were here when they said they would be and finished the job a day ahead of schedule. I am thoroughly pleased with this company, first class. I highly recommend them if you need work done on your basement.******"

"Accu Level overpromised and underperformed. We reached out to have a simple job performed as part of selling our house. From the start, we were told the work could be performed prior to closing. Due to timing and this promise, we did not get any other bids. Upon receiving the contract, we paid the deposit within one hour. From this point on, there was no communication from the business that was not initiated by us. We texted our rep and called the office every day from this point on to see when the work would be scheduled. There was no proactive communication whatsoever. Finally, one day before closing, our real estate agent demand a date to be scheduled and it was scheduled two weeks after closing. Thankfully, we had a flexible buyer who was willing to close without the work being done. On the day the work was supposed to be scheduled, with no notice, it was postponed for another week and the buyer had to find a time to reschedule. This had to be communicated to me by my realtor and not the business. After the work was done, I reached out to our rep to explain how disappointed we were with the customer service. This was verbatim his response: "Please understand this is not our normal scenario and there were people let go/had responsibilities changed because of it." I asked to speak to his manager. Upon speaking with the manager, he said they weren't willing to do anything to make amends for the lack of customer service even with his rep openly admitting that they did not meet their promises. The manager quoted back terms of the contract to me that they are allowed to reschedule and I explained that this was not a contractual dispute, but a complaint about customer service when an employee openly admitted fault and he was not willing to take accountability for his employee. I asked to speak to his manager. This conversation happened two weeks ago and I'm still waiting for that call. Don't use this business if you want any level of customer service."

"Good fast efficient,."

"I contacted Arnold's for a new roof after receiving recommendations on the Next Door app. They were fairly priced and very professional. Our job did get pushed back due to weather, but they kept in contact with updates as to when they would be able to begin work. The roofing project manager was very professional and answered all of my questions with quick response, even after hours. The job went very smoothly and they cleaned up the job area nicely. I would definitely recommend this company!"

"The Alenco installer, Rick, did a fantastic job on our tub to walk-in shower project. Rick is a highly skilled professional, friendly, willing to answer any questions about the work he is doing, and leaves zero mess. Our two day install took a day and a half and our small bathroom is brighter and feels roomier. Thanks, Alenco, for sending Rick to our house!"