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"Mario was excellent. Prompt, professional and courteous"

"I contacted Concrete Care this past fall to replace three cracked sidewalk panels on my property. The contractor, Mike, came with his wife Jen, jack hammered the concrete and hauled it away. He promised to come back on a Friday and pour the new concrete. Friday came and went and he didn’t show up. After I called and texted him several times he finally came and finished the job. As soon as he was done, he bombarded me with texts, calls and emails wanting his money. He was slow to complete the work, but very quick to insist on being paid. He told me to not drive or walk on the concrete for at least a week. After a week, the concrete started to settle, and I noticed a gap on the edge of the sidewalk that was big enough for pedestrians to trip over. The finished job also looked very sloppy with visible trowel marks. I emailed Mike and Jen answered. She told me Mike had gotten COVID-19 and he couldn’t get to the job right away. We agreed to wait until the spring and she assured me I would be their first priority come spring and they’d make this right. Over the winter the concrete also began crumbling. I followed up with Mike and Jen several times and never received a response. Based on the quality of the work and the lack of follow through and communication, I wouldn’t hire this contractor again."

"Buffalo’s Best Roofing review by Mary Corio On Monday, October 20th, 2025 – I was abruptly awoken to the pinging of water drops bouncing off the pots and pans in my living room. They were there for issues I had been having when it rained, and on this particular morning, I hadn’t seen it was raining – but I heard! I thought someone was breaking in, but it was the **** roof again!! Raining in my living room – not good! I was crying as much as it was dripping! I was getting more and more frustrated, had many people coming to help and give me prices, but as the old saying goes: “Action speaks louder than words”, and they just never really followed through or showed up. I was desperate. It just so happened, by some random stroke of luck, I had scheduled an appointment that very morning with Joe White, salesman for Buffalo’s Best. I was simply curious about them. Joe came in to see exactly what and where my issue was and knew it needed to be fixed sooner than later. Everyone told me to get more estimates on the job, but I felt Joe’s price was fair for what I needed and the reviews I read were encouraging. Joe gave me hope and I trusted him, and so I said “Let’s please just Git-R-Done” …. On Monday, October 27th, an amazing ‘team’ showed up, under the supervision of Domenic D’Angelo, and worked diligently from 8 AM to 5:30 PM. I needed a complete roof tear off and reinstallation. I was certain there was no way it could be done so quickly, but it was almost like magic! By dinner time, I had a beautiful new roof, everything was cleaned up and put back nicely, and to anyone who wasn’t around on my street that day – they would never have known so much activity had taken place here. I was and still am in awe! The peace of mind alone is priceless. I cannot put a price tag on the feeling of security, after decades upon decades, that my roof is intact and leaks are a thing of the past, at least for the duration of my lifetime. I have a warranty transferable when I sell my house, and the assurance that if there are any problems whatsoever, Buffalo’s Best Roofing will come to my aid and assistance immediately. It’s not like doing business with a business, it’s like making a new friend who I can trust and build a lasting relationship with. It all started with a new roof! I’m so appreciative to Buffalo’s Best Roofing that I’m definitely going to get prices for new windows and doors come spring. Why not? Any company that treats their customers with such dignity and respect – from the office staff to the field laborers – has my repeated business. I will encourage all of my friends who need work done to call ‘my friends’ at Buffalo’s Best! They have earned their title and I am forever thankful that I found them!!! Don’t nickel and dime with band aid remedies – bite the bullet like I did and put a new brain on your home…. You deserve it and so does your house! Buffalo’s Best – I am forever grateful to have found you! To all the staff who came to my aid and did a fast and expert job on my home – best wishes for a Happy Holiday Season 2025 and continued success and blessings in 2026. Sincerely yours, Mary Corio Town of Niagara, New York"

"Russ showed up and started digging without me giving him the go ahead. I chalked it up to poor communication between us but let him begin the job. I paid $13,000 for a new driveway. The entire apron is cracked and chunks are missing. I contacted Russ the owner after 5 months to show him the defective concrete. He said he would come out to look at it and never did. I have been trying to get him out to look at it since March 2021. It's October 2021 right now. The concrete is only 1 year old and it looks horrible. Russ is quick to show up and start digging but does not stand by his product. This is not normal cracking. It is severe and defective. So disappointing! I wish I could include pictures and a video of this defective work."