BROAD SPECTRUM CONCRETE SPECIALISTS

If I could give no stars, I would. We received a quote for a raised patio and addl concrete pad along the garage. The quote was fair and we signed a contract for "raised patio and pad". Fast forward a year, we have the sales associate come out to quote us on extending the pad and - low-and-behold - the pad wasn't included in the original quote?! The pad referred to in the quote was apparently the step to the raised patio? The steps are quoted separately?! Forgive my misunderstanding, but I would have thought that the steps up to a raised patio would have been all one price. Raised patio without steps? Anyway, he quotes us on the original pad and it's $800 or bust with the explanation of - "I'm human and there's a lot of dogs and babies in the office". I recognize people make mistakes, but when you provide a quote, and you make a mistake, I am of the opinion you should own said mistake. I'm not saying he should do it for nothing, but I don't have $800 laying around to throw at someone who is too busy with dogs and babies to complete a quote. Not to mention, we did receive other quotes and chose them based on the job we proposed. And, as if that's not enough, the patio wasn't what we discussed. I was very clear that I wanted the patio at the same height as the existing deck and yet, he took it upon himself to add a step down from the house. No phone call, no discussion, just throws a step down where I said I didn't want one. Maybe there was a reason for it - but I should have been told that on the onset. I was told I would get my deposit back, and upon my request there was no attempt to reconcile or understand why I was asking for it back. I'm not saying they should beg for my business, but I cancelled a $6k job that I waited a year for and they have no investment in us? Are they getting that many requests for deposit returns that it's not worth their time to find out why? YIKES! Needless to say, their unprofessionalism is profound. I definitely dodged a bullet on this one.

Beautiful work!

Excellent work, on time and on budget. Very competitive price. Entire crew is customer focused, friendly, professional and flexible. Foreman worked with me to assure I was happy with the layout before he constructed the forms. Price was very competitive. Will definitely use again. Getting compliments from neighbors and friends on the patio.

One of the best decisions I made was choosing Broad Spectrum for this job. The job was overseen by one of the company’s owners due to the complication of the slope and layout of the driveway as well as the garage floor, which unfortunately was not built in a conventional manner. I had quotes from other companies but never felt comfortable with any of them and it wasn’t because of cost, although some were outrageously expensive. It was the approach they would take with the driveway and the garage. I waited for several years until a neighbor, as well as an old friend, told me about their recent concrete work completed by Broad Spectrum. I phoned the company and Jim Broad came out in a timely manner and spent a good deal of time explaining /discussing how the work would be completed. Once started, the job was completed in less than 2 full days and there were several follow up visits by other company employees, one of which was to seal all the concrete that was laid down. Two years later, and everything still looks great.

We were contacted a 6 days in advance and the crew of six or seven men arrived to remove the old floor. They worked extremely well as a crew and completed the removal in a very noisy 3- 4 hours. The next day they returned and poured the new floor. Over all, I was impressed with how well they worked together to complete the job in as short a time possible without sacrificing high quality results. The crew was friendly and professional, answering any question I had and keeping me informed of what they were doing and why. Clean-up was good considering what a messy job it was. I would highly recommend this company and would call them for any other task in the future.

9-7-17 I am very satisfied with Broad Spectrum Concrete and I definitely recommend this company. Eight years ago (in the summer of 2009) Broad Spectrum poured my driveway. Eight years later (in July of 2017) I discovered a discrepancy and noticed that I didn’t exactly get what was written in the 2009 contract. This was nothing more than an honest mistake made by the job site foreman back in 2009. Broad Spectrum completely, 100% rectified this EIGHT year old mistake. This says a lot about how hard this company works to help its customers. Greg T.

My overall experience with them was excellent.

They took out my old driveway and installed a new one, which included widening and changing from asphalt to concrete. They also laid down drainage tiles, removed the old garage floor, and matched everything around the perimeter of the garage.  

Around back, they installed a stamped concrete patio. That included removing pavers and concrete divider. It was 10 by 20 all told. There were little imperfections in stamped concrete but it was so minor, I almost hesitate to mention it. He even told me to call him back if I had any problems.   They were excellent.

Not well; they kept "stringing us along" about when the job would be started. On 9/2/15 we were told that the job would likely be done in "early October". On October 8th, we were told that it was not likely until the end of the month. After October passed, we called and we were told that they had stopped pouring for the year. The question is, WHY DIDN'T THEY CALL US? and tell us that they were delaying until the next year? We called again on April 5th and we were then told that they thought that it would be in 3 weeks. We called again 3 weeks later and then were told that it would happen sometime in May. Finally, THEY called May 5th and told us that they planned on doing the job on May 11th. From then on, everything went great [except for a small glitch on May 11th when the concrete plant apparently broke down, delaying the actual pouring until the next morning]. The additional working coloring, stamping the decorative pattern, power-washing and sealing went as planned. The personnel on the job were GREAT. They kept us informed and did a great job of protecting the grass and cleaning up.

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Beautiful patio, stairs, and driveway. Such a tremendous difference. The decorative border was a beautiful touch to the patio and they did that at no additional cost. They provided all services needed to get the job done including disconnecting air conditioning and reconnecting when the job was complete by a licensed electrician. They removed all debris. During estimate Jim provided me with suggestions to help make the patio visually pleasing while keeping the cost down for me. I had 3 estimates and they were the most professional, most affordable, and offered me the best service for my money.

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Went like clock work from start to finish.

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They were great and very professional. They really knew what they were doing, you could tell that they were experts and not a bunch of trainees out on the job. I would definitely recommend them to other members. 

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The estimate was right in line with what I had anticipated. They had a crew of 5 who completed the work in one day.