Get matched with top egress window pros in Webster, NY

"Wow! We are thrilled with our new porch. Phil and co tackled a beast of a concrete porch on the front of our house and replaced it with a beautiful entry deck. Their attention to detail was impressive, they managed the "surprises" with ease (Oh look, a rotted support timber under your front door. Let's replace that.), and I felt confident throughout that they were committed to doing quality work at a fair price. They kept me apprised of all developments, provided me with informed choices to make throughout, and worked hard to give us something that we'd be happy with for many years. I look forward to more projects with Sanhil. Highly recommended."

"High quality work completed at a competitive price. Always professional and a pleasure to work with."

"The Never Wet Basement workers all did a great job. They cleaned up after themselves very well. They were respectful. They asked me questions when needed. They didnâ t rush through any of the work I would recommend them to anybody who needs their basement done. Great job guys. Thanks again."

"Great to work with"

"The crew from Armstrong Waterproofing did a fantastic job of fixing our drainage problem. They were punctual and on time every day and even worked later that would be expected to get to a good stopping point each day. They were very careful not to damage any electric and water lines coming into the house during the excavation process. They excavated the ground to the footers on the outside of the basement wall, cleaned and applied waterproofing, and installed drain pipe both for a footer drain and for any downspouts. We have already noticed a big difference in our basement wall, even with the excessive rain this week. They offered sensible options for fixing our problem at a reasonable cost. We would highly recommend Armstrong Waterproofing."

"The project went very smooth. Tim was the only one that brought up points that other contractors did not. 1. The window I already had was too close to an electric panel. Most contractors want to charge a lot extra to block it in to move new egress window over. Tim did not and said it would not be a big deal. 2. Had many good reasons why I should go with a slider for my particular situation. 3. Estimate received did not just had a price but listed the work to be done properly. Too many contractors skip the details. 4. One of the only contractors that would dig all the way to the footing. Most just dig a hole with a post hole digger for the drain and cut corners. The project had to be rescheduled a couple times but that all was smooth. Brandon, John and crew arrived on the start date and you could tell right away they had a smooth process for installing egress windows. No damage to the lawn because they lay boards down to protect it. Brandon addressed my concerns about the drain and after discussing with him I felt much more comfortable having a better understanding of it. Great communication. They were neat and tidy in the house. I had no idea what to expect having a hole cut in my foundation wall. However, it was suprisingly not that messy. All flashing details with the window were done properly. No complaints I would hire again. In a few years I will be calling about my garage floor."

"I had Modern Window put in a very large window right in the front of my house, a window that changes the entire look. They use ProVia products which are made here in the USA. This is not a ProVia review as they are the only reason my sanity is remotely intact after this ordeal. I was PROMISED by my salesman a clean, finished look. I have gotten nothing but the opposite. After the install I contacted the company due to the attached pictures of the "finished" product which was embarrassing and just shy of dangerous to my house. The roof was built right over top of my existing siding and caulked on. The shingles were not the right color which they had blamed on supply chain issues (They went to home Depot the day of install for them. I ordered the window and install with detailed instructions months prior) flashing was wavy, uneven, and had large gaps. Great for a fresh hornets nest. The roof was FAR from centered. And they've all but destroyed my landscaping. Oh yeah. I almost forgot I couldn't open the brand new window because it touched the roof. "okay sir we will fix it" I was scheduled a month out for them to redo it. Fine. Companies are busy. I get it. Well today they came to redo it. The hole in my siding? Too small. The frame of the roof? Split at almost every corner due to them not predrilling. The J-channel to keep water out? Wavy and uneven. Then it started to rain and the installers left saying the office would call me shortly to schedule them to come back leaving two gaping holes in the bottom of the roof. I'm beyond angry at this point. How does a company like that get 4.8 stars? Regular windows? If you don't know how to do the job hire somebody that can. If your wondering too the job was just shy of $9000. That doesn't like like $9000 to me. Don't waste your money, go with anybody else. Even a stranger that says they can do it, at least then you'll get what you pay for. UPDATE 9/14 Forgot to mention during install they tried to leave a ROTTED sil for this behemoth window to rest on to save a buck. Attached picture. Today after having left this review and leaving an angry E-Mail to the GM I was sent out a two man crew to "rectify" the issue. Rick, the owner had a conversation with me about what was expected and I told him the solution to the problem is to remove the overhang, cut the siding down larger, and replace the overhang adding J-channel for a clean, watertight, finished look. He told me that's not an option and instead we would have to figure out another solution. God bless Adam and Brandon for all of their hard work today making it to where at least now it looks like a professional FIXED a botched job. Granted I am still going to have to remove the overhang to reside my house and we had to get quite creative with the caulk, but hey. Now I won't get laughed at by my neighbors and it will keep the expensive new window dry for now. When the guys finished the mcgivered fix to an awful situation I had a conversation with Rick and he wanted to know if I was satisfied. I explained to him that I am not and for me to be satisfied the roof would have to had been redone to the correct size and J-channel flush all the way around. He said he's sorry and instead insulted me with a gift card for my wife and I to go to dinner. A gift card for those who don't know won't keep my window watertight or help me to not redo all their hard work when I need to redo my siding. Anyhow he asked that I take down this review. I will not, I do NOT recommend Modern Window to ANYONE. Especially not someone who won't babysit the guys and might look at a botched job and think it's all okay. It's all fun and games until it's raining inside after all. At this point I'm considering legal action for Deceit, Fraud, and Defective Construction Work as I know for a fact the framing is cracked, splitting, not flush to the wall, and I'm pretty sure the ONLY thing holding the weight of the window. Pretty sure bribery is frowned upon too. FIND ANOTHER CONTRACTOR!!!"