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Recent Pool Installers Reviews in Webster
sps pool services
5.0
It was a wonderful experience! They came and gave me an estimate the same day I called and they were able to schedule me between jobs so I could start enjoying my pool right away! I would give these guys 10 thumbs up! Very professional, reasonable and I highly recommend SPS pool services!
Sally M.
sps pool services
5.0
Sal did a great job! I originally had him come out to estimate demoing my aging in-ground pool because I thought it was in worse shape than it was and I am trying to sell my home. He took a look around and told me that if the pool structure was sound he could likely get it all up and running and working properly. He seemed to know a lot about what may be wrong and that is why I chose to give him the work. As it turns out, he was right. He did an amazing job getting the pool opened and cleaned, ladders installed, etc. And then installed the new equipment and improved the plumbing set up in the pool shed. Everything is running great and looks great. Sal got the work done in a timely fashion and always showed up when he said he would and quickly responded to texts or called me to respond to questions I had. I have already recommended Sal to my realtor and will for sure recommend him to others in the future. Thanks, Mike
Mike M.
NORTH EASTERN POOL & SPA
1.0
We hired North Eastern Pools and Spas to do a liner replacement for our inground pool. We went with them because they were a family owned business with years in the industry. We were told we needed to put down a deposit to ensure our job to be done in Spring of 2021, so in fall of 2020 we paid for half of the job, and were told we would pay the remainder upon completion in Spring. At the time when the liner was put in it was raining heavily , but we were told that this would not be an issue. It took several days as the install began on a Friday, and the pool had to fill slowly in stages with fans running in order to keep the liner in place. The installer came out to finish installation on Monday, and the liner was sagging and wrinkled off the pool walls, The installer assured me that once the pool was full the wrinkles and sagging would be gone. We accepted this as the liner looked much better once we did have the pool filled. In the fall we closed our pool and once again the liner wrinkled and sagged. We immediately called and the service representative told us that she had notated the account , and that they would address it first thing in opening season in Spring. I called North Eastern pools in mid April of this year ,2022 to inquire about addressing the issue once we opened the pool. When I called , the service representative I spoke to was dismissive and unapologetic as she proceeded to tell me that they would come out sometime in June or possibly even July, weather permitting to assess the pool liner. I asked why I would have to wait as this was a job I had paid for which was under warranty. She told me that after they did “ pool reopenings”, they would come out after they addressed the 15 other people in line ahead of me. She proceeded to talk over me to the point I actually thought she couldn’t hear me , and that our connection was bad. She told me flatly ,” no I can hear you” . I told her it was unacceptable that I’d have to wait as this was a job already paid for that should have been completed correctly in Spring of 2021. I asked to speak to a supervisor and was told much of the same , and this woman laughed and insinuated that I was lying when I told her I was assured in the fall it would be addressed first thing in spring. My husband removed the pool cover and we saw that the liner looked even worse than it had in the fall. My husband called and spoke to Gene ( the owner) who told my husband he, “ would not send anyone out to look at our pool without a credit card on file” . My husband told him this was a warrantied product/ service and that it wasn’t done correctly the first time , and that he would not pay additional money . My husband and I didn’t feel that we were comfortable with using North Eastern Pools not only after failing to do the job correctly, but also in light of how we were treated by the owner and service team. I’m thoroughly disappointed in their workmanship and their disregard bordering on contempt for their customers. Install errors can happen, but not standing behind their work, and the lack of regard for a customer who has paid for a job that wasn’t done well initially and then telling that customer they’d have to wait till June/July for any service appointment is completely unacceptable. The fact that pool openings were to be addressed first , (I’m guessing because this was money to be made versus monies already paid), is beyond wrong and prioritizing customers over a job that was supposed to be done right the first time is egregious. Our options were to not have a pool to use until June or July, or to go with someone else and lose the money spent on the initial Install by paying someone else to fix their mistake. We chose the latter. Do not make the same mistake, do not go with Northeastern pools and spas. They do not respect their customers time or money, and they do not stand by their work
Theresa A.
sps pool services
1.0
If you continue to treat customers like this, then you're going to ruin the book of business your dad built. I left a voicemail with follow up questions about issues I noticed with my new liner. After no response, a week later I left another voicemail asking for a phone call back. Then Sal sends me a rude text message and I asked again for a phone call back. Then I got was a very rude nasty text message when all I was asking was for a simple phone call back for his help with the issues. I wanted to know if it was normal with a new liner installed and if so then how do I fix it correctly. It is sad this is how you treat someone who has follow up questions. I can't be the only person who had questions about their new liner and thought to call and ask the guy who installed it
**WINTER hours are in effect beginning Monday November 11, 2019!!** Touched By The Sun Pools is your best value and highest quality swimming pool sales and service company serving the Greater Rochester area and beyond. We specialize in one thing, servicing your pool, and we do so incredibly well. Our team of experienced swimming pool service professionals are available to help you have the absolute best summer of fun in the sun that you've every had. There is a company owner present at almost..
"We had the absolute best experience with Jeremy and his team and highly recommend their service. We wanted our inground pool opened in early May this year, along with a heater installation. TBTS stayed in touch with us throughout the entire process and kept to the particular date that we were looking to have the project completed. This was a new heater install, and it required a new connection to the gas mater. Brett, a contractor that works closely with TBTS, handled the connection to the meter and ran the gas line from one side of the house (meter to basement to garage to heater) to the other to reach the heater. He went over potential dangers to be aware of and demonstrated operation of the unit. The entire project was completed well before our deadline - our son's 7th birthday party. All of the guests, adults and kids, had so much fun. The pool was heated to well over 90° F. It was a warmer day in May but everyone appreciated the temperature of the pool. We're looking forward to many more years of extended swimming seasons thanks to Touched by the Sun Pools - thank you Jeremy, Brett, and Kyle!!
Family owned & operated. Colley's Pools & Spas has developed a solid reputation in the Western New York, Rochester, and Western Pennsylvania areas. Our commitment to provide each customer with quality products, personal attention, and after the sale, service has made us a leader in the swimming pool industry. Additional locations - 3066 W 26th St Erie, PA 16506; 10222 Mcallister Fredonia, NY 14063. Additional phones (814) 835-0540, (716) 672-2211
"Colley’s had put in a Pheasant’s pool. We had actually seen the pool. We called them to meet with them. He was punctual and business-like. He could not meet my all my request in line of what I wanted in my pool. So, I guess at that stand point, he was not able to hundred percent help me, but his prices were in line with the other guys. I will probably contact him again for follow-up on the quotation.
The Mailbox Swap is a full service mailbox installation company serving Greater Rochester and the surrounding areas. We offer a variety of mailboxes and posts to choose from. We provide year-round service and strive to give our customers a great experience by providing quality products at affordable prices and professional installations.
We have specialized in above ground and in-ground swimming pools for over 15 years. It is our goal to leave every family we inspire with a smile and the satisfaction of a backyard staycation that is reliable and used year after year. My name is salvatore and i am looking forward to resolving your swimming pool needs.
Now offering home surveillance installation!!! Are you aware of your surroundings?? You will be with an eye that doesn't sleep call today for a free quote
"Sal replied very quickly to my initial contact through Angie's List. He continued to follow-up immediately with any questions I had. Very professional, on-time, and did a great job. Also charged less than other local companies I have used in the past.
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Our mission is to bring families together for fun, relaxation, and a break from the daily stresses of life. Our heritage is building long-term relationships with customers, employees, suppliers, and installers by providing quality leisure products and services to families.
"We have used Clover for over 20 years. Everything from purchase of chemicals to hot tub purchase and install to hot tub repair. They are always professional, honest and they offer alternatives at various price points."
American Tubs designs and manufactures a complete line of premium quality Walk-In Bathtubs that are ideal for people with Limited Mobility, Seniors, Disabled and people with pain, arthritis, stress and other debilitating conditions.
"I called for a quote, they were very professional."
Refinishing your pool's outer layer keeps your pool looking its best, and can even save you money. Learn six benefits of resurfacing your pool in this guide.
Swimming Pool Companies in Webster are rated 4.0 out of 5 based on 101 reviews of the 4 featured Webster pros
The Angi rating for Swimming Pool Companies in Webster is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Swimming Pool Companies needs. Angi’s review system takes into account ratings on price, quality, timeliness, responsiveness and feedback for Angi Certified Pros.