Get matched with top window and door contractors in Waterloo, NY

"Everything about our relationship with Graves Bros. during the window project has been excellent: from the initial estimate, details about start times, the crew that installed the windows, and the office personnel with whom I spoke about billing questions. The crew of Bob, Joshua and Kyle were in our house for two days and were professional, efficient, friendly, courteous and really knew what they were doing. There were a couple of unexpected problems which they didn't ignore but rather came up with excellent solutions. We are 100% pleased with Graves Bros. Home Improvement and recommend them without hesitation. We called them for the window project because they had been equally professional when replacing our roof 2 years ago."

"Thank you for putting this wonderful window in! It's so clear and big. We love it! Makes the room look bigger!! We've had a few hot days and it has been cooler in the house with the new window! We contacted CMichael interiors on March because we noticed our bow window had a leak in the middle pane. We also noted it was cooler to sit by it in the winter and pretty warm when the sun was out. It took a while to get the window due to the delay with Covid but we were well aware of that. When there was any progress or delay they would communicate with us and also asked us a few times to be sure this is what we wanted. They installed the window in June. 5 guys total and a few hours, the window was in. They were very entertaining to watch!ð very professional and took care of all of the cleanup and removal. Would highly recommend!!"

"The professional was friendly, on time, cleaned properly after service. However, I am not pleased with the outside frame of my windows. They are terrible. I have looked at 5 properties of new windows installed and they were done correctly. I am requesting a manager to come to see my windows. I am hiring an inspector but taking action."

"Exceptionally clean and fast work. Great quality windows and warranty."

"This company has excellent windows, doors, and service. The installers did a fantastic job with installation and clean up. I would highly recommend this company to anyone!"

"They were not able to fill our door space, and wanted us to make too many compromises"

"Hands down the BEST company to work with! Absolutely great experience from the sales person to the crew and supervisor that did our roof! Would never use any other company! Their work is immaculate and our roof looks stunning!!"

"We were very pleased with David your employee. He came to adjust our screens. He was very helpful and most cooperative. He is an asset to the King. Go Royals. F & T"

"So happy we chose R&D for our exterior wall repairs! they were great to work with throughout the process of what turned out to be a complicated issue. Their communication was really appreciated as they dug into things and problem solved some unique issues with how the previous home owners had cut corners on the house. R&D wasn’t the cheapest initial bid we received but I have no doubt that we would have wound up paying more in the end for a lower quality result with anyone else. Thanks guys!"

"I own an 90-year old historic colonial high school turned into a bed & breakfast. The windows were neglected over the past 20-30 years and in serious demand of work. Modern day window contractors were not going to understand this job. It's very difficult to find a contractor that will come through on a promise and has the skill to do as they boast. The day that Grady stepped into my 90 year-old home that needed historic window restoration, he became a part of the house. He knew exactly what had to be done. More importantly, he understood my expectations. These windows needed special attention. There was a level of detail required that not any expert would be able to handle. Grady took the time to learn their needs and stayed on the job until it was to my satisfaction. He even reworked an entire window just because I didn't like the way that it looked. Grady truly showed expertise with his ability to work on such a delicate job and even taught me a few things about historic window repair. He replaced broken antique glass with one just as aged and just as historic. If a window had to be completely rebuilt beyond his solid estimate, he did it without any complications to my budget. My windows are not only restored, but they are literally brought back from the past. Any enthusiast will appreciate the lint-seed oil, putty, and antique glass that was all restored to perfection. It was a pleasure having Grady work with us. He even stayed in the house at times to make sure he was available for the job. In fact, we're going to rename the room in which he stayed to "Grady's Den". Thank for bringing character and craftsmanship to my investment!"