Get matched with top patio cover pros in Randolph, NY

"It all started out well after purchase of the initial Angie's list deal.  We promptly agreed on a date and a gentlemen came to measure and start the paperwork. Install date was set for 11/5/15. On 11/4, I was called about setting an install date.  My response was I already had one for the next day. Long story short, the company did not bother to tell me they had cancelled my appointment, they just acted like I never had one.  It was as though one side of the business did not know what the other side was doing. Since I made arrangements to be home on the 5th, I was not happy.  We finally settled on the 12th and the installation went smoothly enough.  However after completion, I noticed the installers had broken a piece of moulding in front of the patio door.  I know they realized they cracked it because they used clear caulk as a fix. I called the company and they said they would replace.  As of 11/30, the moulding still has not been replaced even though I was told the installer was picking up molding on 11/17.
I will say the person who came to measure and the lady who did the follow-up calling were professional. However, I can't say the same for the install side. The contact person was nice enough but he did not contact me to say the install was cancelled and to me it's taking way too long to replace the molding the installers broke.  I view it as a lack of integrity to cover up breaking the piece and not bothering to say anything to me.  The patio door is beautiful and I had planned to purchase a front door from them but have changed my mind.
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At Patio Enclosures, Inc. we offer a variety of Sunrooms, Solariums, Conservatories and Screen Enclosures. For over 40 years, Patio Enclosures, Inc. has earned the reputation as the largest manufacturer and installer of sunrooms. Our longevity is a testament to our integrity, quality and reliability. In 2006 Qualified Remodeler Magazine again named Patio Enclosures the top performing Sunroom Company and the number three remodeler in North America. \n \nOur design consultants are pros at listening to your specific needs and customizing a sunroom designed to fit your home, lifestyle and budget. Unlike many sunroom companies that contract with outside installation crews, Patio Enclosures, Inc. employs full-time installers to insure proper installation of each sunroom. \n \nHomeowners purchase sunrooms to surround themselves with the outdoors while controlling their environment. Patio Enclosures, Inc. takes pride in building sunrooms to exact measurements, with our �edge-to-edge� glass advantage providing floor to ceiling and wall to wall glass. We offer only the highest quality materials, and when it comes to energy efficiency, we offer Comfort Gard� Plus, the ultimate energy-efficient glass. We are so confident in our workmanship and the quality of our sunrooms; we provide the best warranty in the business -- a lifetime warranty! \n \nWe welcome the opportunity to transform your dreams into reality! \n

At Burnin and Turnin we pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!