Ridout Heating & Cooling
About us
We are a small family owned business focused on customer service and quality workmanship. Our billing is net 7 days. We offer financing and accept cash, check, and credit. Free estimates.
Business highlights
Services we offer
Industrial, commercial & residential repair, installation heating & air conditioning. We service all gas and oil heating systems as well as water heaters and tankless water systems. We also sell water softeners and gas fireplace systems.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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88% | ||
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13% |
"This is incorrect. The heat exchanger was bad. I spoke to Chris Colburn directly he said his technician spoke out of turn. Carrier/Bryant have a issue with secondary heat exchangers. You even smelled the rotten egg smell from outdoors. You furnace was not rigged but rewired to run only on high fire in order to try and keep running. My comment about praying to get through the weekend was in reference to how quickly I could get the new heat exchanger and attempting to keep the conversation light hearted I apologize if it came across differently. I ordered the heat exchanger when I walked away on the phone as you referenced, because you wanted it repaired ASAP. You refused to answer or respond to phone calls, and when you were told you would be turned to collections that’s because we still showed up, spent and hour trying to get your heat working , safely, and you refused to pay for even that service. Regardless I had to pay for the $100 shipping of the part you decided you didn’t want. We do these multiple warranty heat exchangers o these furnaces throughout the year. So when you say we hadn’t done one before you are again incorrect. Many other companies would rather sell you a new furnace for thousands rather than repair it for hundreds. They make more Money that way. We sent you a “list of furnaces” which mean we have options. Different price ranges and warranties to fit different budgets. I’m always happy to explain and clarify over the phone. I apologize for coming across rude. You were not In danger. I was trying to keep heat functional until repairs could be made."
"Nice to have customers that appreciate our dedication to quality workmanship."
Licensing
State Contractor License Requirements
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