Get matched with top basement remodelers in Prattsburgh, NY

"I cannot say enough good things about these men! We are very pleased with the bathroom remodel they just did. They went above and beyond to ensure everything was perfect paying attention to details most would not. I will continue to use them for all our future repairs and remodels, and you should also!!!"

"Tony came into our job to fix and finish a remodel of full kitchen, bath, mud room, dining room and siding that another contractor bitched up. I wish I had found him first as it would have save me a lot of stress and money. Tony and his crew were all very professional and came up with some really nice design ideas that really helped bring the entire project together. He is responsive when you reach out to him with questions which is very reassuring when you are going through any remodel. If you want someone that will get the job done right and they way you want it work with T&J Sheery"

"So happy we chose R&D for our exterior wall repairs! they were great to work with throughout the process of what turned out to be a complicated issue. Their communication was really appreciated as they dug into things and problem solved some unique issues with how the previous home owners had cut corners on the house. R&D wasn’t the cheapest initial bid we received but I have no doubt that we would have wound up paying more in the end for a lower quality result with anyone else. Thanks guys!"

I have almost 20 years of experience hanging and finishing drywall very professional and always finish every job as if it were my own home or business i also remodel bathrooms and do tile showers

"Very quick to respond, efficient and friendly, did a neat job, finished project early, explained the work done, kept the house clean and tidy. Looking forward to working on another project with them."

"So far everything went well. We have to wait for a big big rain to see if the leaks were repaired."

"i was given an estimate and with my finances and the economy i chose not to finish the project"

"I hired Otter Creek Construction to do paint my house and to do some bathroom updates and window replacements at another house I own. The painting was done with precision, and close attention to detail such as caulking any spaces between the baseboards and walls, and making sure the holes in the walls were smoothly filled in. The lines between the walls and ceilings were clean and straight. I have had several paint jobs done in the past, and I rate this crew's results the best so far. The bathroom updates were done within one and a half days with no "down time" for use of the bathroom. The owner, David Bailey, went out of his way to find the exact vanity and counter top my daughter wanted; he selected the perfect faucet, shower curtain rod and toilet seat cover (he even found a self-closing cover with a built-in child seat for my young grandson!) The window replacements will be done when the special-order windows arrive in about another two weeks. This project is to replace and repair a botched window replacement done by the previous owners. Mr. Bailey quoted a much lower estimate than a previous estimate from another company for doing the same thing. Mr. Bailey and his two employees also did several "handyman" projects around the houses. He even came up with a solution to a "clothes hanging" in one of the basements for a very reasonable price. Overall, I would highly recommend Otter Creek Construction. They are professional, courteous, detail-oriented, and motivated to provide excellent service at a reasonable price."

"Although a slight problem at the beginning with both ends finding a mutually agreeable time to meet to discuss the project, I felt a good job was done by TriCounty Remodelers. Initial options were asked about and a secondary solution was agreed upon after some more local research was completed. A slight push back was experienced, but that was due to uncooperative weatherfor the initial start of the project. Better options were also offered and accepted in the doing of the project. The project was fully completed in the time alloted. All demolished materials were removed after work was completed each day. I will be having more work performed by these professionals during the next constructuion season in 2010."

"I would not use this service again. It started off great, Amanda was responsive and she really is talented. I appreciated her ideas and she steered is in a great direction out of the gate without materials and design choices. While I appreciated Amanda's ideas and loved her recommendations, once the remodel started moving forward her responsiveness was NOT at all in line with the time needed to make decisions (7-10 days to answer an email in multiple cases). I ended up having to make choices on my own in tight timelines without her input on how it would fit with the design we were working on. The reason I chose this service was to get help making smart decisions about our home remodel to minimize the time, energy and stress involved in the process. I would say this service was NOT at all appropriate for those needs. Waiting 7-10 days for help with remodel decisions simply does not cut it. I did most of the footwork and choosing on my own due to the lag in response time. While I liked Amanda and feel she was very talented, I get the feeling this company has one designer that is way overloaded with projects and she simply is not keeping up.
If you decide to go ahead with this service despite this information, make sure you schedule weekly calls and come with a list of questions well in advance of when you need answers. 
In addition, exercise caution when purchasing any materials through their discounted relationships. I ordered 2 rugs that were not available for shipment for more than 60 days after my order. Later, I decided that the rugs were not as big a priority as some other unexpected expenses that came up during the project. The rugs had still had not shipped and I had not been charged. Now I do not intend to place blame with HMD for my change of decision and given the amount of paperwork I had to sign when purchasing the rugs, I thought there would be a chance I'd be stuck with the purchase. All of that is none of their fault. The frustrating part of the situation is that it has been several weeks since I asked whether I could cancel the order all the time getting closer to the rug ship date. I got one vague email a week ago saying maybe the order could be cancelled with a restock fee. Restock fee? That doesn't make sense to me. It never left the stock, it hasn't shipped, and I haven't even been charged. Worse, I still don't known whether the order can be cancelled or not. So that process has been confusing and HMD has not been very responsive to my need for an answer. I would advise NOT to purchase anything through them unless you are absolutely sure it is perfect and it is in stock and can ship immediately. Don't plan on being able to change your mind or make returns without a hassle.
In the end I got two one hour calls and a total of about ~15 emails (short answers easily composed in 5-10 min) for $600. NOT a deal in my book. In fairness to Amanda, we also have a great looking house that I will not pretend is not due to some great advice from her at the beginning of the project. I think this company has potential if it can manage response time better especially for big projects, but I cannot recommend at current service level.

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