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"Chris and the team at Big R&J were wonderful. They were fast, responsive, and affordable. Iâ m very happy with the work they did on our house."

"We hired Kiefer Randall (KR) to do a remodel in our basement, which we were told by owner Tim Kiefer would take 3 weeks. The estimate was high, but we went with it, on the promise of high quality work and high standards and hoping that by hiring out, we would gain freedom from worry and hassle on this project. We paid KR over 90% of a project that cost as much as (or more than) a full kitchen remodel. Tim Kiefer was in our home nearly daily supervising this project, yet the work that was completed was sub-par and we are now in the position to do the work ourselves and/or to hire contractors to fix and finish the work. He told us, before and when signing the contract that we would get daily updates from him or his team, yet we had to continually reach out to him to get updates or to bring up concerns. We were seriously disappointed in this company for the following reasons: The work that they did was not completed to a professional standard. Examples: Excessive and noted pockmarks in drywall on finished, painted walls. Walls that have visible tape marks and cracks. Walls that were literally painted without using lighting. Both glossy and matte paint were used on trim work. No attention to dust/dirt remediation until we insisted about 9 weeks into the project and even then it was minimal. Tim dropped the ball on several items that required coordination for the project (that’s why we were paying the high price), then blamed us for the issues. At 14 weeks we summarized in an email the issues we had raised with him (and added a few additional concerns). He responded with the following: “I no longer feel that our professional relationship should continue due to a breakdown in good faith and trust, and that we should part ways now before the relationship deteriorates further.” He attached a final bill with this message (for the last 10%), for unfinished work! Since KR left about 3 months ago, the bathroom in the project area flooded and we had to tear up the brand new flooring. We discovered that KR, instead of getting the correct parts to fit our toilet, used caulk to try to make it fit, resulting in a slow leak that built up over time! We reached out to KR informing them about this issue, and they didn’t respond at all. Not worth the money or the hassle!"

"Arrived ahead of schedule. ?. Very personable. Did an excellent job. I highly recommend."

"Excellent job at a very reasonable price"

"Beautiful stone, first class work, and a pleasure to deal with."

"Margaret and Mike were efficient, professional and very personable. They were in my home for two days painting two rooms and a hallway and did a wonderful painting job. They were very respectful of my home and belongings. Enjoyed having them in my home and would gladly have them back."

"I think I hired Ken Landon because he had a lot of good reviews on Angi’s list. He told me he was booked nine weeks out and I said that was no problem. I sent him pictures of my L.R. & Dining Rm. The L.R. had a large pet stain which required replacing the hardwood floors in that area. He showed up a day late for the job and blamed it on the people before me being difficult complainers and then commented that he wasn’t sure if he could finish my job on time, meaning, finishing so he could get back on HIS schedule. When I said, “so I’m the one that gets screwed because of the previous difficult people, why don’t you just tell your next customer you’re going to be a day late?” To this, he smiled a guilty grin and it was obvious that the whole story was just a big fat lie. Later on in a rare moment of candor, (Ken rarely speaks at all), he admitted that he sometimes gets greedy and takes on jobs that he knows he really doesn’t have the time to finish. BINGO! When Ken and his son got to the sanding phase of the job Ken kept asking me, “how does it look?” I repeatedly said, “fine.” I mean how much more can you say about a sanding job. He must have asked me, “how it looked” at least 4-5 times and it wasn’t until later that I realized why. When it was time to stain the floor Ken came in with two big cans of stain. He took out his brush, dipped it in the first can, and laid down a swatch of stain. It was nothing like the color I had told him I wanted. I told Ken at least A DOZEN TIMES what color I wanted for my floor and even pointed to the risers on my staircase as a perfect example of the color, a sort of maroon "antique-like" color. Ken’s color was brown. I hoped the other can was going to be drastically different because brown is nothing like maroon. The next can looked exactly like the first, except only darker. I was speechless, and because I didn’t stand up for myself he just rolled right over me. He didn’t give a sh*t about what I wanted. He just took what stain he had in his truck and that’s what he was going to use, he wasn’t going to go shopping to try and find the color I had repeatedly told him I wanted. His only concern was getting back on his schedule, he didn’t give my wishes a second thought. At that point, I knew there was no working with this totally awful man and figured, well, it’s not what I wanted but it should still at least look really good. The next morning when I came down to see how the staining job turned out I was in a state of shock. There were at least eleven black blotches all along the front wall and a big black blotch near the middle of the floor. As he came in through the back door I called down from the second floor and said, “Hey Ken, what are all those black blotches all over the living room floor.” Ken didn’t even need to see how the stain job turned out to know what I was referring to, and called out nonchalantly, “Pet Stains.” Now I understood why he kept asking about how the sanding job looked? He wanted to know if I could see the pet stains that his trained eye could see which he knew would become really obvious once the floors were stained. I confronted him about this. He yelled, “Well, I guess we’re just going to have to start all over again from scratch.” At that point, I should have said, “you’re **** straight you are and I’m not going to pay you another friggin’ penny until you do,” or, just call him out for the lying ****** bag that he is and told him to get the heck out of my house. So, now it’s Ken’s move, what’s he going to do? He has his hand up by his mouth like he’s thinking real hard. This goes on for at least 30 seconds until he screams, “F*CK,” and stamps his feet like a petulant child. Then he repeats the hard-thinking routine and screams, “SH*T,” and again stamps his feet. I’m still waiting for him to say something of substance, like a professional would do, or simply like an adult would do, but he says nothing. At that point, I realize that nothing good is ever going to happen with this childish unprofessional and said, “you owe me some money.” He writes me a very modest check, which doesn’t even begin to cover the disappointment I’m feeling, puts on the polyurethane, and leaves. Never apologizes, just packs up his gear and leaves. Well Ken, SCREW YOU! Sorry it took me a year to write this review, I hope you like it. I'll never hire again."