Get matched with top roof ice and snow removal pros in Kent, NY

"Very rude and poor service. Abandoned job and put holes in my roof. Gaps in the metal trim. Blamed me for the hole and leaks. They did the work! Have many shingle sticking up because they left old roofing nails under them. They cut thru my siding and the flashing when installing trim and I can see daylight thru the cuts, from inside the house. The hole they left goes thru to an interior wall of the house. The trim was nailed thru the flashing. Nothing solid behind the trim to hold in the nails. Its been over a month and they never show up to repair the damage they caused. Pictures say it all. Their worker started screaming at me when I tried to explain the problems and so I screamed back to tell him to shut up and listen to my concerns. Now they are saying I harassed them with my yelling. They talk great and professional when they are selling the job, but the professionalism stops there. "

"Where do I start? I hired Tri County to fix my house when a tree fell on it caused by a tornado. This was a complete second story rebuild. I met with them in june, and they said they could start 1st week in september. The project manager was a great salesman so we decided to go with them. Worst mistake! They didn't start until October. During renovation, Tri County didn't tarp my roof all the way to protect it from rainfall when they installed plywood on the new roof, and they flooded my entire 2nd and 1st floor. When I called and emailed, they said they tarped the whole roof while I was standing on my first floor getting rained on. They assured me they would take care of it, and They came by when we left and tarped the rest of the roof and then used my wife's clean dish towels to clean the mess. They promised to remove all water with dehumidifiers and a water meter and take care of it. The 1st floor flooring buckled a month after the job was finished. The paint was peeling on the trim and stairs risers because they didn't sand first. They cut the master bedroom closet poles too small, so they fell every time my wife took a hanger off, causing all the clothes to fall. Bedroom closet shelves were secured into just sheet rock and not wood studs, so when they were loaded with our belongings, they all came crashing down days later. They left our home unsecured and had to make a police report for stolen items from our home. They replaced a door handle set that went missing, but not my wife's miter saw that vanished from the garage. Every time a storm comes mild or severe, the "new siding" they installed blows off in the wind and dangles from the house from multiple places. When they brought in dumpsters the dug a hole so deep in the driveway cause they didn't put plywood down and when I brought it to their attention in an email the project manager told me he only "protects sound macadam". I went off and should have fired them at that point, but they assured me they would fix it. They fixed it poorly with a cold patch. Electricians left broken outlet plates. Overall, the job sloppy hurried and half baked. I was sold a timely renovation with Profesional tradesman with years of experience. What I got was mostly an overpaid scam. Things they did do well. Framing, change in roof pitch, and insulation were fantastic. Didn't make up for the rest of the lackluster performance. I wouldn't recommend them!"