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Get matched with top septic tank services in Horseheads, NY

There are 2 highly-rated local septic tank services.

Recent Septic Tank Service Reviews in Horseheads

  • DRAIN BRAIN
    5.0
    The responded in a few hours and so I was able to avoid emergency fees. He solved the problem and did so professionally. A dirty job. Respect.
    Andrew N.
  • Clean Earth Septic Service
    5.0
    Same day service. Very professional. Friendly. Clean truck. I have found the best service in the Ithaca area after having tried others.
    JOEL C.
  • Clean Earth Septic Service
    5.0
    Levi was punctual, professional, and played into my innate curiosity by answering questions and explaining the process since I've never dealt with a septic system before. As I do with all services I have done around the house, I got a few quotes and Clean Earth was very competitive compared to all of them. I HIGHLY recommend Clean Earth
    Mathew P.
  • John's Septic Svc
    5.0
    we contacted this service to pump out our septic tank as it had been many years since this was done. The service man arrived 1 hour earlier than expected which is totally unheard of in this age of "sometime between 9 and 5 one day next month". He was courteous and the job was done very quickly. While he ran the hose over 70 feet he made sure not to damage garden plants and flower
    Bradford F.
  • Clean Earth Septic Service
    5.0
    Levy Carling is a local guy providing prompt and professional service at a reasonable rate. He is smart enough to have already secured the permits for taking septic waste to a number of regional wastewater treatment plants. That's why he was able to come out and takeover the job that Drain Brain had started after the Ithaca plant shut down for a sudden week of repairs. He was out here early the next day and quickly pumped the tank, sent down the camera, and applied the power jet to clear the blockage. He also let me know my old cast iron pipe was either scaling up inside or starting to separate and I should get an excavator in soon to replace the pipe with modern PVC. And he kindly fixed the leaking toilet that Drain Brain had left behind the previous week. By the way, the Drain Brain tech who came out worked very hard and was polite and professional. Their fee was $200 but the problem wasn't fixed and he left my basement toilet leaking after taking it off in misdirected attempt to diagnose the problem (which was obviously with the outfall pipe from tank). My big complaint is with their office manager/receptionist who sounded exceptionally spacey on the phone every time I talked with her. They came on a Thursday and thought they fixed it, but we were backed up again by the next evening. I called them on Monday and they promised to come on Tuesday. Waited all day at home and finally called them at 4:30. She said, "oh yeah, I remember talking to you" and then lets me know that the Ithaca plant shut down and they wouldn't be able to come out for a week! I was a customer with a blocked septic system unable to let water go down my drains and she doesn't even bother to call me. The Drain Brain owner should either give her intense training and supervision or replace her
    Adele N.
  • Clean Earth Septic Service
    5.0
    Levi returned my call in the evening, which I appreciated. He was prompt (actually a few minutes early), efficient and very polite. He suggested I close my garage door so that the "perfume" wouldn't waft in while they were pumping.
    Susan S.
  • Clean Earth Septic Service
    5.0
    Levi is an upstanding, hardworking, capable person who recognizes the value of customer service. He is clearly in business for the long run and treats customers fairly in the interest of long term business. Would definitely recommend Clean Earth to anyone in need of septic services.
    Paul B.
  • Clean Earth Septic Service
    5.0
    Levi is very professional, punctual, reasonably priced, easy to do business with. We will use his services in the future and recommend to friends.
    Robin D.
  • Clean Earth Septic Service
    5.0
    I knew it was time to have the septic tank pumped and I phoned Clean Earth Septic Service and he returned my call that afternoon. This was the first time I had ever used this company and was happy that he was located in Newfield. He told me that he could be at my house the next day between 3 and 4 p.m. depending on how a couple of other jobs went that day. They must have gone just fine because he was at my place at 3 p.m. on the dot ! Levi, the owner, went right to work and answered questions I had concerning the tank and his business. He was very informative, and avery nice person to talk with
    Sharon V.
  • John's Septic Svc
    5.0
    If I could rate this company higher than A I would have! This was a completely excellent experience for me from start to finish. I have never had a septic tank pumped out before, so wasn't even sure how to request it. No problem, because the lady who answered the phone knew everything. I made an appointment for the following Friday when I could be home, and Dave arrived right on the dot, ready to go. He took a look around to see what his best access was, and he was very mindful of any issues I had with where he could drive his truck across my lawn. I had already uncovered the cap to the tank, so Dave took care of everything else. He did accept my offer to bring a hose over so he could rinse the tank and his equipment. Dave took care of recapping the tank and cleaned well enough that I can't tell he was ever here. I was pleasantly surprised at the price of $199.80 because I had expceted closer to $300. Maybe it makes a difference what size tank you have or something. After Dave had picked up, he stayed and we chatted for close to 1/2 an hour. He was very pleasant and knowledgable. The next time I need septic work I'm not even shopping around. I'm just calling John's Septic, and I recommend anyone else needing septic work do the same
    John B.
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septic tank services in Horseheads

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