Get matched with top water softener pros in Hemlock, NY

If your water softener repair is fairly straightforward, like a simple filter replacement, then you can probably do it yourself with little risk. However, anything beyond a simple fix should be addressed by someone with extensive plumbing expertise to avoid costly water softener problems, like leaks. 

That said, even simple problems can be complicated to diagnose, particularly if your water softener is attached to a whole-house treatment system. So, unless you feel absolutely certain that the problem is an easy fix that you can take on yourself, it's probably best to hire a plumber to diagnose and fix the problem.

Because it’s been through the water cycle, evaporating and becoming slightly acidic thanks to dissolved carbon dioxide in the atmosphere, rainwater tends to be naturally soft compared to groundwater, which has just been in contact with limestone. However, the natural hardness level of water always depends on where you are and other factors.

Whether you need a license or permit for water softener installation depends on your location. Some municipalities require the installer to hold a plumbing license, while others may only require a permit and an inspection. In some cases, both a permit and a licensed installer are necessary, and some areas have no requirements at all. Often, only certified plumbers and electricians are allowed to pull the necessary permits. To find out the specific regulations in your area, you can contact your local building department. Alternatively, a local water softener installer or plumber will be familiar with the requirements and can typically pull the permits for you. Regardless of local laws, it is always recommended to hire a licensed professional to ensure the system is sized and installed correctly. You can use tools like Angi’s state licensing tool to verify an installer's license status.

The primary difference between a water softener and a water filter lies in what they remove from the water. A water softener is designed to remove hard minerals like calcium and magnesium. In contrast, a water filter has a broader effect, removing various contaminants above a certain size, which can include bacteria and other impurities.

To decide which you need, consider your goal. If you want to eliminate hard minerals, choose a softener. If you want to remove a wide range of contaminants, a filter is the better option. Filters are also generally less expensive to install. Depending on your water supply, you may need to install both for comprehensive treatment.