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"Great job, very professional, overall pleasant experience. "

"High marks for following through and meeting their commitment and doing great work. I had an Almstead arborist review the property and provide recommendations on some dead limbs and trees. We came to an agreement. When the crew came, the arborist wasn't there (later found out she'd left and moved north). As far as I could tell, the crew didn't have the instructions we'd agreed on and they did some, not all of the work. What followed was back and forth, but after a few months they sent out the crew to remedy the missing work. They did a great job and I was very glad. I appreciate the office staying on it and making it right. I've used them for 24 years and happily look forward to continuing to use them. It's a lot to trust your trees to someone!"

"Yes, did the job right"

"The pro has been servicing our Mclean property quite well for a couple of years. Our lawn looks good and we are satisfied with the service. The customer service is sometimes underwhelming but it gets the job done at a reasonable cost which is really becoming harder by the day to get."

"Nice people"

"The job was a disaster"

"He is pleasant, prompt, courteous and charges a fair price. I definitely recommend him and his company. The hornets' nest removal cost about $125.00; the tree-&-shrub treatment is about $25.00 per month."

"John Whigham company came when they said they would and cleaned up very well. The work, roofing for my home and garage, replacing the shingles on the front of the house plus some minor pointing work on the front porch and walkway, was done quickly. Though one of the shingles fell off about a month later (the shingles on the front dormer) they came quickly and reinstalled it properly. So, why the poor review? 5 years after the job was done I had a leak in my kitchen. I've had 5 professional roof installers come and all of them stated that the work done around the rear dormer was improper. They all independently stated that the flashing was done improperly, that is, the step flashing was never changed and there was no ice flashing installed and this resulted in a leak. Worse, the labor guarantee was for ONLY ONE YEAR which is the abysmal when compared to the industry standard of 5 to 10 years. He refused to fix the problem and so now the entire rear roof has to be removed and redone. Additionally, though I should have done more homework at the time to compare prices, he overcharged based on my subsequent researching, by almost $7,000 and this was confirmed by other roofers who were subsequently asked for an estimate. He is always trying to upsell, a minor criticism, but it can be very annoying as I get the feeling that he's more interested in making a buck than doing the work. Based on his warranty alone I never should have contracted with John Whigham and I don't think anyone should."