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If you’re unsatisfied with the cleaning, address your concerns directly and promptly with your housekeeper or the company. Many professionals offer satisfaction guarantees or will return to address missed areas at no extra charge. Document specific issues and clarify your expectations for future visits to ensure better results and avoid ongoing frustration.

While a biohazard cleanup sounds like a scary process, knowing what to expect can help ease your concerns and set you up for success. It’s good to note that more than one professional might be needed depending on your situation, but that will be determined during the assessment. What you can expect during a home biohazard cleanup is the following:

• Assessment: The first step in this process is for a biohazard cleanup professional to assess the damage. They create a report that includes the biohazard safety level, the needed damage cleanup, and the time it should take to complete the project. 

• Setup: The cleanup professional prepares the site to prevent cross-contamination and reduce toxicity risk. This process can include tarping and creating decontamination zones. 

• Removal of surface contamination: Any contaminated materials are removed from the area, starting with large materials followed by small ones. The professional can assess any floor-related damage once everything is removed from the site. 

• Salvaging items: The biohazard cleanup professionals assess which items can be saved and which are contaminated beyond the point of saving. Those deemed unsafe will be disposed of immediately. 

• Waste disposal: The next step is carefully disposing of the hazardous waste. Your professional will place the contaminated items in specific containers to keep the contamination from spreading.   

• Disinfection: The house will be disinfected and odor-neutralized. Even more minor details, like light switches and bulbs, will be disinfected so that they do not recontaminate the area in the future. 

• Restoration: Once the decontamination is complete, the last step is to restore the home. This includes repairing the damage to flooring, walls, or even the home's foundation.  

Cat pee has a strong ammonia-like smell, so if you smell cat pee but don’t have a cat or don’t suspect your cat has any accidents, there could be other issues at hand. Aside from pet urine, your house may smell like cat pee from leaking freon from an old fridge, mold, spilled cleaning supplies, or even outside odors from nearby farms.

Professional cleaning utilizes industrial-grade equipment and formulated cleansers that penetrate deeper into fabrics, removing stubborn dirt without risking damage that DIY approaches might, such as surface abrasion from improper tools.