Get matched with top patio cover pros in Durham, NY

"It all started out well after purchase of the initial Angie's list deal.  We promptly agreed on a date and a gentlemen came to measure and start the paperwork. Install date was set for 11/5/15. On 11/4, I was called about setting an install date.  My response was I already had one for the next day. Long story short, the company did not bother to tell me they had cancelled my appointment, they just acted like I never had one.  It was as though one side of the business did not know what the other side was doing. Since I made arrangements to be home on the 5th, I was not happy.  We finally settled on the 12th and the installation went smoothly enough.  However after completion, I noticed the installers had broken a piece of moulding in front of the patio door.  I know they realized they cracked it because they used clear caulk as a fix. I called the company and they said they would replace.  As of 11/30, the moulding still has not been replaced even though I was told the installer was picking up molding on 11/17.
I will say the person who came to measure and the lady who did the follow-up calling were professional. However, I can't say the same for the install side. The contact person was nice enough but he did not contact me to say the install was cancelled and to me it's taking way too long to replace the molding the installers broke.  I view it as a lack of integrity to cover up breaking the piece and not bothering to say anything to me.  The patio door is beautiful and I had planned to purchase a front door from them but have changed my mind.
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"The company responded in a timely fashion after I expressed interest in replacing a broken garage door. The owners were readily available to answer questions and meet for a consultation. Easy to work with, timely, and professional."

"I'd had a evaluation and estimate from Exterior Solutions and after then not having received a call back or return email (the inspector had also pulled a loose single from my roof leaving it exposed) I went back to Angie's List. T&T came up, noting it had a good rating, I called. Dave and a colleague arrived, evaluated the roof and offered to repair it free of charge. Still blown away by this. A member of their crew arrived yesterday and did this; apparently they've ended up correcting other work done by Exterior Solutions and they only wanted the good will rating for the work. Incredibly nice and very professional."

"Enjoyed the reasonable, "no high pressure" presentation. Workmen were professional, efficient, and accommodating. Finished product fit in so well it looked like it had always been there."

"Albany Awning called me quickly with a very good estimate, actually half the amount of a previous estimate. They are prompt, courteous and professional. One of the awnings was the wrong size. Albany Awning did not collect my final payment until they had replaced the the awning with the correct size. I highly recommend Albany Awning."

"I would recommend him to my friends, which I have already done! They are very good at what they do!"

We are a family business , we do all our own work , we do not subcontract. Our business has outstanding ratings and references, we guarantee your satisfaction at 100% level before you pay, we also provide the most reasonable price and free estimates!

Allied Signs & Awnings, LLC provides the highest quality work at an affordable price. We have been in business for 4 years and have extensive knowledge about all phases of storefront signs and storefront awnings. We listen to our customer's needs and then design a plan to meet and exceed their expectations. We will always treat our customers fairly and honestly. Customer satisfaction is our guarantee.

We pride our company on reliability, great communication,\nintegrity, and quality work. We are experts in our trade and will do our best\nto keep you as educated as we can on your particular task or project. We look\nforward to earning your business!

RSW Contracting, has a single mission: Complete Customer Satisfaction! We strongly believe in giving our customers the most for their money. We work with only the highest quality materials, experienced and professional craftsmen. We have consistently focused on the needs of our customers, providing personalized attention and a stress-free experience. This approach has set us apart from other contracting companies in New York.