Get matched with top insulation pros in Chester, NY

"Clean 
On time 
Professional
"

"The insulation has made a significant difference in my home. Prior to the insulation I had so many drafts and cold areas, now .y hone is much warmer and no drafts. I'm also saving on fuel cost. I'm 100% ?"

"Howard Falkow was incredibly helpful and responsive from the beginning.  He walked us through the analysis of the energy leaks in the house and outlined several options to help us save on our energy bill.  Rather than immediately pitch us on the most expensive option, he gave us an objective cost/benefit analysis as to which package would result in the best energy savings per cost.  
Howard was very responsive over email as well as on the phone and he and his staff were always friendly, professional, and very accomadating when it came to scheduling. 
Howard and NY Metro Insulation provide an excellent service for anyone who is looking to make their home more energy efficient.  They are honest, professional, and perform high quality work (we noticed results immediately after the work was performed) and I would recommend them very highly to anyone in the area.

"

"Arrived within projected time frame applied rimnely to treashs behaved in a professional manner was responsive to questions."

"Excellent.  The most professional of those we interviewed.  Really knew what they were doing, and told us why the method they suggested would be the best for us (as well as the least expensive).  Did everything they said they would, and more as the found places uncovered during demolition, at no additional charge."

"Joe did a great job on this, our dining room was a add on to connect the original home and the garage and had no insulation and boy in the winter it was unusable as well as the kitchen basically (the best part of the house). Joe came and drilled small holes in the attic floor that they sealed up later to allow for blowing in the insulation. And they cleaned up well. we have a 20 month old but there was nothing left over for the baby to put in her mouth. Joe is great! Our dining room is toasty and the kids can play in there year-round Plus they are were less than half of the expensive "efficiency" guys PSEG sent over. Those providers wanted to charge $10,000+ for basically the same job."

"Very friendly. We had an ant issue at one point. Whatever they did, got rid of them within twenty four hours."

"They arrived on time. They offered assistance with moving the furniture out of their work area. The workers made sure to cover the floors and all the furniture before they began their work. The work was completed in two days as predicted. They forgot to include one of the entryways ceilings In the contract. I mentioned this to the worker and after a phone call to Ari they proceeded to do the work. Although I would have liked to see Ari at some point during the insulation process, I believe the work was done well. We will wait for this coming winter to give our final verdict.
"

"We live in a single family home in Poughkeepsie, NY that received water damage to the family room, kitchen area, finished basement, crawl space, and sump pump room of our room. We were referred to First Call from our realtor who had very happy clients who had hired them in the past. Through our whole water damaged experience, the best call we ever made was to First Call Restoration. First Call is a family-owned company who knows how important it is to due right by their clients and do so with honesty, respect, and professionalism. They actually care about the welfare of their customers and are diligent in giving them peace of mind during a very traumatic situation. Their entire team from Janice and the answering service team to Mike and his field team are friendly, empathetic, and honest. First Call worked directly with our insurance company to get an agreed scope of work and always made us feel like a priority. Janice explained the entire process and Mike even educated us on how mold grows and how to understand the moisture readings during his assessment of our home. They took out only the wet and damaged parts of the home and worked around saving anything we can reuse or reinstall such as drop ceiling panels that were not damaged from water in our finished basement. They kept everything neat and organized and cleaned up very well during and after the demolition process. We are very satisfied with the mitigation services that they provided to our water damaged home. Even though we are still fighting to settle with our insurance company and are dealing with that stress, we feel completely at ease to know that the work that First Call did left the damaged areas of our home clean, dried of any moisture, and mold free. When the weather kept fluctuating between cold and warm temperatures (our home still doesn't have heat and water), we noticed condensation in our house like it was sweating. It was easy to pick up the phone and call Janice and the rest of the office team and heed their advice on how to relieve the moisture. Mike even came to the house to read the moisture and humidity levels and make sure everything was all right and put our minds at ease. With full confidence and no reservations, we can encourage and recommend anyone who received damage to their home to make their first call be to First Call Restoration."

"Vincent arrived early for the quote which impressed me. We reviewed the project and he advised a price on the spot (which surprised me). I asked a lot of questions about timing and what was/was not included. I liked that there would be a project manager to oversee the project so signed the contract even though it was a lot more than I had expected. Paul, the Director of Projects, was assigned to my project which I thought would be a good thing. When Paul came out for the pre-production meeting, his estimate on the length of the project was different than Vincent's estimate. There were also questions about what was/was not included in the scope of work even though I thought we had clarified everything. Paragon did agree to cover the items agreed to by Vincent even though it was not in the contract. I appreciated that. Paul came out for the first morning of the project. When he left, I asked how often he would come by. He said he tries to come by every day during a project. Plus, there were multiple projects going on in my town so it sounded like he would be in the area. Needless to say, he came for the rough inspections and then did not come back for over a week. When he did come back, he realized that the team had not tented/tarped my room and my bedroom was covered in dust and dirt. He apologized and sent someone to clean my bedroom. I mentioned that he would have known about the issue if he had come by daily as mentioned. His reply was that he saw pictures every day. I explained that was not the same as coming by the actual site. The guy who did the work in my bathroom was good but I felt that I had to follow up on a lot of things. Since Paul was not around, I felt like I had to make sure he knew what was happening day to day. When they finished the plumbing, I had to have them come back twice due to leaks. They installed my medicine cabinet incorrectly and had to come back and fix it (it was not anchored on the wall). When they were "finished", I had to send an email with photos of a lot of little issues (dings in the wall, poor paint job, open edges where they did not caulk). They came back again to fix those items although now one section of a wall looks very odd (they sanded it and it has a different texture than the rest of the walls). At this point, I think I might hire someone else to come out and fix the wall/paint. I literally do not have it in me to go through another round of fixes. I had a few rough conversations with Paul about the project. During one of these conversations, he said "You have asked me the same question 4 times. If you keep asking me, you will keep getting the same answer." Not the response that I expected. He explained to me that "This is what happens in production." Funny enough - I work in manufacturing and production so did not appreciate that comment (although it has been the source of many, many jokes in my office). I explained that if he had done a better job pre-production (reviewing materials, reviewing construction expectations, etc.), we would not have had the issues during production. I also explained that I was asking questions because his answers were vague and not helpful. I got the impression he either didn't have the time to properly explain things to me or didn't think I could understand what was happening. One other point, because the guy who did the work in my apartment walked to my apartment, he didn't carry supplies. He ended up using my vacuum to vacuum up the dirt/caulk/etc and put the vacuum back. When I went to use my vacuum, it was filthy (absolutely covered in dust). When I picked it up, grout and white dust fell out. I asked him to clean it which he did - but it's still dirty. I will probably throw it away and buy a new. While I think Paul is qualified, I think he has too much on his plate. He told me that there are currently 30 projects going on. If he is going to be the Director of Projects, he should direct the team. If he is going to be a project manager, he should do that and be on site at the projects."