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One of the best ways to prepare for a home biohazard cleanup is not to touch anything. Do not remove belongings, even if they are of value or importance, from the area as they are likely contaminated. It’s essential not to use any cleaning products of your own, as the cleaning company will be using chemicals that could interact with your products. 

One thing you can do to prepare is take pictures of your space and belongings that need to be cleaned, especially if you plan on filing a claim with your insurance company. In addition, take time to make a list of items that are valuable, sentimental, or otherwise important. The cleanup company must evaluate these belongings to make sure they are safe. 

To clean a subfloor after removing carpet, start by removing any leftover debris, such as stuck-on underlay, nails, or staples. Next, thoroughly vacuum the subfloor to eliminate dust, dirt, and loose particles. If adhesive residue remains, you can use an adhesive remover, a scraper, or a sander to gently lift it off. Finally, clean the surface by mopping or wiping it down with a damp rag and allow it to dry completely. This preparation is essential for ensuring new flooring adheres properly and to prevent bumps or wrinkles from forming.

If you’re unsatisfied with the cleaning, address your concerns directly and promptly with your housekeeper or the company. Many professionals offer satisfaction guarantees or will return to address missed areas at no extra charge. Document specific issues and clarify your expectations for future visits to ensure better results and avoid ongoing frustration.

Before hiring a cleaning service for your home, it's wise to ask several questions. Find out what services they offer, whether they work alone or with a company, and if they can provide references. It's also important to ask if they conduct background checks on employees. Inquire about their scheduling, availability, and when they can provide an estimate. Confirm if they have insurance, offer a guarantee, and bring their own cleaning supplies and equipment. You should also clarify if you need to be home during the cleaning, what arrangements are necessary for pets, and if there is a written contract. Finally, ask how they set their rates and if they are available for emergencies and what those charges would be.