"Lazar responded quickly and came out to my home showed me the damaged sewage pipe via camera. He advised me to record while he was checking. I heard from him later that night with a detailed estimate. Work began a few days later, Lazar and his crew (2) completed this extensive job in two days. My neighbors had the same job and the excavation took four days. He is the best!"

"Prompt, courtesy and professional service. I had frozen pipes on Christmas Eve. They arrived on Christmas Day to assess the issue and they completed the repairs on the day after Christmas."

"Aldo responded quickly. He stopped by and gave me an estimate to install a new faucet in a bathroom, and fix a minor leak with a toilet. He offered to do both jobs immediately. Nice clean job."

"Company was responsive, and provided a quote over the phone after describing the issue and sending photos. The plumber came promptly within the time slot promised. He was polite, removed his shoes, went right to work, removing pull out cabinetry as needed to replace leaky pipe fixtures. He replaced everything as he found it. Highly recommend."

"From the initial phone call to the completion of the job Quality 1st provided top notch professional service. A couple points which makes this easy to write. Communication is key whether in person or via telephone and Q1 was exceptional in this regard at every point. Telephone conversations with customer services was pleasant and cordial, never rushed or snotty. Paul our salesman was here for quite a while answering questions and assessing our needs in the basement. Of only was he on time for our appointment he was about 10 minutes early too. The cost of this project was a good chunk of change for us but after too many times of shop-vac’ing water we knew it was time to bite the bullet and move forward with making life a little easier and not have the issue of when will we get water in the basement again hanging over our heads. I was impressed that Quality 1st uses their own products and has their own R&D facilities. As for the installation, enough cannot be said for the crew that was here. I got the call at 9am they would be here in 20 minutes and at 9:20 they were backing in my driveway. I met the foreman Mario and his 2 helpers. We went into the basement and they looked around and asked if I had any questions. We had almost everything out of the basement and what was left they covered in plastic. By 9:50am they were running the jackhammers. We have a 1,500 sqft ranch and these guys worked all day, they didn’t stop and worked their tails off. I can’t remember exactly when the jackhammer stopped but by 2 pm the channel was dug out and they were beginning to lay out for the channel that carries the water to the sump. About 4pm Kyle showed up to assess the job and see if I had any questions or concerns. We spoke about the job and we went downstairs to see the progress. He stayed on site for about 45 minutes after making sure I was comfortable with how the job was going. By 5:15 or so the job was completely finished. Before they left Mario went over everything regarding the sump system. As far as cleanup, this is a dusty job. Concrete dust is ultra fine and they did a fantastic job of not only sweeping but they also dusted off areas which were not covered in plastic. They left no mess to speak of., I was very satisfied with their work and attention to detail. It’s easy to nitpick any job at anytime and there is nothing I would call them out on. Finally as for the functionality of the sump system I wish I had a comment on that at this time. We’ve lived in our house for 25 years and until around Thanksgiving of this year (2018) we’ve only had water about 4 times. Between Thanksgiving (2018) and New Years (2019) we got slammed 4 times and nothing since. With the symptoms of how our basement got water, I feel comfortable with the system Quality 1st installed and am confident they will stand behind their work and warranty. We’re also happy this is transferable to the next homeowner when we sell the house and it is an excellent selling point when the time comes."

"Very honored to have a helpful person come in and get the job done"

"the plumbers demonstrated high skill and responsibility during the water heater installation. Their expertise and commitment to their work made the experience smooth and reliable. Highly recommend!"

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

We're dedicated to providing our clients with the very best in service, installation, and repair for all phases of your plumbing needs. We specialize in a variety of residential and commercial services and take pride in the attention to detail put into each of the projects we're involved with. We're known for our quality work and the integrity of our business. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.\n\n

We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We have many years of experience to give you confidence that we are your number one choice for your next plumbing need. You will find us to be competitively priced with close attention to the details. We look forward to building a lasting relationship and guarantee your satisfaction!\n\nWe accept Zelle, CashApp, cash or check.