Get matched with top generator installers in Briarwood, NY

"Initially, he responded within the hour when I posted my request then he came to the house. From there on, in terms of your appointments, there was a back and forth. I was very determined to encourage him. But he had me waited for an hour and it was disrespectful for me. I thanked him when the appointment is kept being cancelled to contact the electric company. He wanted me to do it, he finally did it and then they rescheduled. But now, from this point on where is additional work, that their company wishes the company is requiring. I cannot get the information, the specific information as to what is needed.. And this is now going on over two weeks, everything is a standstill. He is not responding and writing in a text. My interest is just to get the job completed."

"Robin was FANTASTIC! He came over right away on a Sunday- and was professional friendly and efficient. He installed my ceiling light that i wasn't able to do myself. He did it quickly and perfectly. Will definitely use Jag Electric in the future with my other home needs and installations. 100% Recommended!"

"I hired Laurelton Electric (all communications were with contact person Michael B. Scheffler) in 2013 to install emergency standby generator. The site was inspected, all permits received, and all work was done over the course of several months (4-5?), 20 kW generator (model #0062440) with transfer switch was installed for about $12,000. After installation and all required inspections the generator was placed in service and I was offered annual maintenance contract for about $460, which included maintenance (oil, filters, test runs) on predetermined schedule. I never had a problem with the equipment and/or service for the last 5+ years. I believe I had annual contract renewed, as the other family member usually pays bills. The generator runs automatic tests weekly, it also worked as designed during infrequent power outages. On April 30, 2019 I noticed that the generator indicator lights showed that it is not working. It also did not run its usual self-test. Upon closer inspection I found the "low oil pressure" alarm and absence of the oil filler cap, also the generator cover lid was unlocked (I have the key, but I never had the need to open or to close it), allowing free access to innards to anyone. On May 2nd, 2019 I contacted Laurelton Electric (Mr. Scheffler) and explained the problem in detail. As it happened, it was realized that I no longer have a maintenance contract with the company. However, Mr. Scheffler expressed understanding and scheduled maintenance visit for me on May 6, 2019, from 9 to 12. After making necessary arrangements with my schedule I was waiting for the technician, who arrived at 12:15 pm. In fact there were two people, the importance of which I'll explain later. Once again, I described the problem and the technicians replaced oil filter, air filter, which they brought with them, and I was told that the generator has low oil pressure (duh!) and needs oil. They also found an oil filler cap, which was deep in the entrails of the generator... The workmen asked me if I would point them in the direction of the nearest auto parts supply store, as they had no oil with them. Did I not tell Mr. Scheffler that there was "low oil pressure" alarm when I called to schedule the service??? After leaving and returning in about 15 minutes, they poured two quarts of oil and attempted to restart the engine. It was still showing "low oil pressure" alarm... Another trip to the nearest gas station (about 5-7 minutes) for the younger one, and another two quarts go inside... At that time, being nosy, as I am, I helped them to figure out how to start the generator manually. (One had to turn it off and then press Manual start key). The senior technician (older one) mentioned in passing that he does not know what to do, he just knows how to change filters. Clouds of thick smoke and engine misfires ensued, raising the suspicion of oil overfill... I called Mr. Scheffler at this moment and expressed my doubts as to the mechanics qualifications. I was assured that they are fine. Now the masters proceeded to drain oil by asking me for some drain dish, which I provided, and by unscrewing oil filter and draining oil from oil filter attachment point. I am not a mechanic, far from it, but suspecting something is somewhat wrong, I went online, found the manual for the specific generator model, and printed relevant information for the technicians. There must have been some reading comprehension issues, as they were having difficulty finding the oil drain hose in its bracket, as described in the manual, which I had to point out to them. At that time I kind of took full participation in the process of getting my generator back in service. I was following recommendation in the manual and checking oil level with the stick, after turning the generator off, as opposed to the senior technician, who attempted to do the same while engine was running, creating a spewing oil fountain. After draining about quart and a half and running two more manual tests with subsequent oil level checks, the "job" was done. It was now 2:30 pm, total "work" time 2 hours 15 minutes, including the time for oil shopping trips. The technicians asked me to dispose of garbage, however agreeing to take drained oil with them. At 2:45 I was presented with the bill for services provided, for the total of $1,228.22. I called Mr. Scheffler who stated that the price is not negotiable. I offered for him to take me to court, as I refuse to pay. Mr. Scheffler used quite a few choice words to express his feelings toward me, then hang up, without bothering to wait for a reply. After some consideration, I decided that I will pay the cost of air and oil filters and oil (2 quarts), plus tax, the amount will be as described in Generac website for the full maintenance kit for my specific model, which is $65.88 (it also includes 2 spark plugs, that the technicians took with them, I was told that I don't need those). The rest of the charges are not payable, I chose not to renew maintenance contract with Laurelton Electric. It was good while it lasted, and who knows, maybe if there was some other technician, the outcome would be different. P.S. Please see the attached invoice to understand the relevance of my repeated mentioning of times and relevance of two technicians, one of which is younger."

"Walter is an honest and hard worker. I've had him and his guys install ceiling fans, recessed lighting, replace old outlets, install thermostats. He set up outdoor Sonos speakers and an amp, set up outside outlets. I find his pricing to be reasonable...he isn't the lowest and he isn't the highest priced - I think he gets the pricing right. I have used Argo a few times and also have other projects he will doing in the future."

"Chris and his team were super professional. Got the job done on time and within budget. Easy to work with and excellent at communicating. Would definitely recommend to others and will definitely hire again for future projects. It also feels good to hire veterans, instead of just the lip service of thanking them for their service. Would strongly recommend Chris."

"They responded right away. We needed more communication on the details of the work. Language barrier cause some issues, I don't speak Spanish. They were polite and professional. I would recommend them to others."

"Very professional and easy to work with!"

"Excellent service"

"Christopher was great. Fast, great work and good price. I would definitely recommend him to anyone."