Get matched with top window shutter pros in Berne, NY

"Rapid response, he did a good job. Great communication."

"They are so good! You should hire them!"

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"Excellent work, extremely professional and reliable, punctual. A very lovely and friendly couple, I would not hesitate to hire them for painting work again."

"Derick is very professional and takes pride in his work. All blinds and shutters installed perfectly. Derick was kind enough to schedule his work around our schedule and a very busy construction site.  We were under a tight time frame as our new home was in a builders home show so things needed to be done under a tight timeline. And Perception's prices are the best. We had 4 other quotes, and Perception beat them all.  We would highly recommend Perception Window Fashions.
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"Love our new exterior shutters - Derek was a pleasure to work with"

"Ed did quality work installing window wraps and also installed the garage door and front door wraps. He was perfect to work with. He was on time and did the work when he said he would. He was h onest and pleasant to work with. I highly recommend him."

"Estimate/seeing space - late and rescheduled once. 
I run my own business so took off a day and scheduled a day for the painting a few weeks in advance.  The morning the work was to be done I called after they were late and was told they weren't coming.  He had been at the firehouse all night and was still there.  Not one of his other 3 employees or him tried to call the night before or early in the am to let me know.  I love those that volunteer but when people are counting on someone to show up, it is no way to run a business. 
He rescheduled with my husband to come 2 days later - I had to work so my husband had to work from home to accomodate the change.  We had company coming into to town so needed it done asap. 
Actual work was fine and completed in the time they said.
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"They arrived on time and finished it as promised and it came out real good. I even added railing to my porch and they did it for an extra dollars. 3000(340 FT Fence+railing(Including material))"

"Tim is professional and prompt guy. I got free estimate from many roofing company. They said $10000~ $12000 for replacement of my old roof. My house is 1780 square feet. I wanted to save money and to find reasonable cost with pro. Finally I found Tim & his team. They are honest and professional. They worked for 3 days early morning to 5pm and cleaned every thing after work. I am very satisfied with Tim & his team. Thank you Tim!"