Get matched with top window shutter pros in Berne, NY

"Rapid response, he did a good job. Great communication."

"They are so good! You should hire them!"

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"Very courteous, paid attention to detail and were on time. I will definitely use them again."

"Derick is very professional and takes pride in his work. All blinds and shutters installed perfectly. Derick was kind enough to schedule his work around our schedule and a very busy construction site.  We were under a tight time frame as our new home was in a builders home show so things needed to be done under a tight timeline. And Perception's prices are the best. We had 4 other quotes, and Perception beat them all.  We would highly recommend Perception Window Fashions.
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"Derek did an excellent job installing new shutters. We would definitely use him again!"

"Ed did quality work installing window wraps and also installed the garage door and front door wraps. He was perfect to work with. He was on time and did the work when he said he would. He was h onest and pleasant to work with. I highly recommend him."

"The walls that were painted were done well. There was no time to complete the trim around the windows and base molding, alas,  and the painters were not available to come back for over a week. Therefore, we were stuck with our house in shambles (breakables removed, paintings taken off walls, etc.) and the job not completely done. Initially I was not happy.
However, the price was insanely low for what WAS accomplished and it is hard to blame these nice people for having run out of time. So: fair enough. I (and they) should have foreseen that time would run out and we should have decided together that the small hall would not be done in exchange for completion of the the trim.
Unfortunately, there was some light splattering of white paint here and there (on the floors and rugs and furniture)  in the rooms that were painted. The company is insured, though, and so a professional cleaner has come and taken care of the main problems at no additional cost to us. A leather specialist is scheduled to come remove the last remaining paint stains on the leather couch. Scott is an honorable businessman and his team of workers, though imperfect , were very courteous and well-meaning and easy to have around. He was responsive to my feedback and swiftly took care of matters in so far as possible.
In the end , I am not quite a totally satisfied customer (it would have been better to have everything completed on schedule and no paint spatters to deal with) but I am not a furiously unhappy customer either. I hired someone else to come in and finish the trim  at very low cost to me and everything looks fine right now. The couch will be cleaned in a few weeks.
If I use these painters again (and I might, because they were so nice) ,  I will stress the need for adequate protective coverage of furniture and I will do more preliminary preparation myself before the job is begun.
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"They arrived on time and finished it as promised and it came out real good. I even added railing to my porch and they did it for an extra dollars. 3000(340 FT Fence+railing(Including material))"

"Tim is professional and prompt guy. I got free estimate from many roofing company. They said $10000~ $12000 for replacement of my old roof. My house is 1780 square feet. I wanted to save money and to find reasonable cost with pro. Finally I found Tim & his team. They are honest and professional. They worked for 3 days early morning to 5pm and cleaned every thing after work. I am very satisfied with Tim & his team. Thank you Tim!"