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"was absolutely amazed by the work that they did. very nice people, trustworthy, hard workers. helped a great deal with design, and made sure that it was everything I was looking for. definitely recommend for anyone!"

"I contacted Concrete Care this past fall to replace three cracked sidewalk panels on my property. The contractor, Mike, came with his wife Jen, jack hammered the concrete and hauled it away. He promised to come back on a Friday and pour the new concrete. Friday came and went and he didn’t show up. After I called and texted him several times he finally came and finished the job. As soon as he was done, he bombarded me with texts, calls and emails wanting his money. He was slow to complete the work, but very quick to insist on being paid. He told me to not drive or walk on the concrete for at least a week. After a week, the concrete started to settle, and I noticed a gap on the edge of the sidewalk that was big enough for pedestrians to trip over. The finished job also looked very sloppy with visible trowel marks. I emailed Mike and Jen answered. She told me Mike had gotten COVID-19 and he couldn’t get to the job right away. We agreed to wait until the spring and she assured me I would be their first priority come spring and they’d make this right. Over the winter the concrete also began crumbling. I followed up with Mike and Jen several times and never received a response. Based on the quality of the work and the lack of follow through and communication, I wouldn’t hire this contractor again."

"WARNING: DO NOT hire First Response Roofing and Construction. We hired them in 2021 to do extensive work on our home, including installing new windows and replacing vinyl siding. Today, my house is in worse shape than before they started their work and I am out over $25,000. My review is very limited due to the word count limitations by the site. Here are the key takeaways from our experience with First Response Roofing : 1. They fraudulently represented that they were licensed to perform the contracted for work on my home when they were not; 2. We didn't discover that they were unlicensed until it became clear that they were not qualified to peform the work they were paid to do. One example of their lack of qualifications is that during the installation of our new Pella windows, the workers were using such force to place the new windows in, the drywall inside my home cracked. I then noticed that the windows were installed with no window jams. I asked why they were using such force to cause cracks in the interior of my home and why there were no jams, and was given several, inconsistent explanations that made no sense. I required that they stop work on the home until the issue could be resolved. 3. As of 9/16/2022, the work remains unfinished. Since they stopped working, I have learned that they removed structual componenets surrounding a large window in the front of my home when taking out the old window. They installed the new window without replacing the structual components (headers) - even though THE CONTRACT EXPLCITLY REQUIRED THE INSTALLTION OF STRUCTURAL COMPONENTS WITH THE NEW WINDOW. In addition to the incomplete work, I have been advised that if the window isn't reinstalled with the structural compenets, the roof in that area of the home will begin to sag and eventually fall in. 4. The lien remains today, despite the fact that they know they broke the law in placing the lien (and performing the work on my home while unlicensed). In fact, THEIR ATTORNEY CALLED ME ABOUT THE OUTSTANDING BALANCE THEY CLAIMED I OWED FOR THE UNCOMPLETED WORK AND WHEN I TOLD HIM THEY WERE UNLICENSED, HE SAID HE WAS UNAWARE AND IF THAT WAS TRUE, I WOULDN'T HEAR FROM HIM AGAIN. I NEVER HEAD FROM HIM AGAIN!! THE ONLY WAY I CAN GET THE WORK DONE BY A LICENSED AND QUALIFIED CONTRACTOR IS TO PAY FOR THE ENTIRE JOB TO BE REDONE BECAUSE NO OTHER CONTRACT IS WILLING TO WORK FROM WHAT FIRST RESPONSE STARTED BECAUSE THEY DON'T WANT THE LIABILITY FROM FIRST RESPONSE'S WORK. To many pictures to post"