"Peter was prodessional and friendly! He clearly explained what needed to be done for my window screens and balcony screen door project and how long it would take. He was knowledgeable and thorough making sure the job was done right. I only wish I had hired him earlier! Thank you Peter!"

"The customer service from choosing the window treatments to having them installed was excellent. The communication was always prompt and professional. We would definitely recommend their services."

"Entire project from in home sale to completion was done in less than 2 months. I live in NH and the crews were from MA. Always on time to start. Finished install of 21 replacement windows in one day. Follow up in person with project manager the next day. Had an issue about outside wrap of windows with shutters. Crew returned in one week and re-wrapped every window."

"I got a Provia door and everything was great. Jamar was great and I appreciate the service! I will buying more windows in the future as well."

Universal Windows Direct was founded in April of 2002 by William Barr and Michael Strmac. It was their mission to create a home improvement company that offers high quality home improvement goods at the best possible value. What began as two guys in a 350 square foot office quickly grew to become one of the nation's leading remodeling companies. Today, Universal Windows Direct represents thousands of customers and has a rapidly growing network of locations nationwide, all of which are actively involved in the communities they serve.

"Angel did a great job installing the windows for our house. He did it in 1 day and quick. Definitely would recommend him to anybody that needs window installation! 👌🏡"

"They did a great job for me,great customer service."

"Jacob quickly responded to my request. He came to look at the job that day. From his first visit and throughout the project he kept in touch. They removed the old cedar siding, repaired the framing and installed new cedar siding. Then they replaced the storm door. It was nice to have a team of men come to do the work. Jacob and Mario are courteous and knowledgeable and work well together. My wall and new door look great. I am very pleased with the quality of the work. I am looking forward to having them do more repairs."

"We are extremely happy with how our new windows and new front door turned out. After some unexpected challenges with the way our home was built, our installation crew quickly and efficiently adapted to make sure our windows and door were installed with expert care. Every time we see our new beautiful picture window we are left breathless! And our beautiful front door is the perfect upgrade for the look of our home. Thank you RBA!"

"Rafael was very professional. He did an excellent job with my window casing replacement, will hire again for other projects!"