Get matched with top window pros in Pahrump, NV

"Wow, what a difference the window tinting that was installed on our 5th wheel made. We do not have a 7 to 10 degree difference from the bedroom to the living area with all the large windows since the tint was installed. Great folks. You need to call today to get your windows tinted. The tinting blocks 99% UV rays and 94% infrared heat."

"No"

"Koa is the best at what he does, have him help you put your project together and YOU WILL NOT REGRET IT!"

"Called to have a chain repaired on our window shades, the product was out of warranty which we knew. They informed me that they do not repair any of their products that were out of warranty. I stated we more than willing to pay for the service, again she stated we do not repair any product out of warranty, I could not believe they could not replace a chain, but they did say we can transfer you to our design department to have them replaced. Very POOR customer service will never use them again."

"Great, Very fast and quality product. Will use them again and again."

"The sales call was late October, 2022. Problem #1 was the "take it now or lose the price" sales pitch. I should have walked him to the door. Two weeks later I was told 2 windows were "not possible" to make as promised. A change order was done with a more invasive installation. The 8-12 week delivery promise meant new windows by mid-February. I heard nothing from their office for months. 12 weeks became 3 months, 4 months, 6 months and NO windows, no communication. My sales rep turned this over to a service rep and didn't tell me. Calls and emails went unanswered for days and weeks. In April, I posted on their facebook page, receiving a response installation had been scheduled, even tho I had not been called! Early May 2023: Installation day comes and 4 of the first 6 windows off the trailer were made wrong. It includes one of the 'not possible" windows built as originally promised. There were 10 days of unpleasant phone calls to hash this out, with a reminder that I had signed a contract and owed them payment. They also signed a contract and didn't deliver as promised. Late May 2023: After a discount offer, I allow them to install what they have and reorder the remainder, with a 4-6 week stated delivery. 6 weeks later, they say they have 2 of my 3 windows, yet I'm owed 4! Late September 2023: Four more month yields three good windows and one still incorrect. This crew fixed 3 of the prior window installations, which were very poor. Several exteriors had caulk that pulled away. One interior window had a tape wad filling a gap behind caulk and trim. November 2023: The final window arrives and is installled, 53 WEEKS after the original sales call. Bottom line: Universal used high pressure sales tactics, is really bad at keeping promises, bad at communicating with the customer and bad at talking within the company."

"I had hired Jack at least three prior times and he was always on time, very professional and did great work. Text him Monday and he said he would be by Wednesday between 9-10 but no showed and did not respond to texts. On Thursday he responded said he would be here in 30 minutes again no showed and when I text he no longer wanted to do the work and have no reasons."

"Excellent company! We had a residential solar system installed in 2014. We started having problems this year with reduced production, and any rain would knock the system offline for several days, up to a week or two. The company we used was one of the many fly-by-night companies that flooded the valley during the solar boom. Like most, the company went bust. We had a great warranty, but the warranty doesn’t do much good if the company is long gone. Many of our neighbors had solar systems installed after ours and they all used Today’s Energy Store. They are all very satisfied with their systems and recommended we contact Today’s Energy Store for potential repair. Today’s Energy Store also has a second company, Solar RX, that is dedicated to system repairs. Mark, the owner, came out to evaluate the problem and came out two more times to discuss repair options. The wiring on our roof was a mess and many of the connectors had failed. One option Mark offered was to repair the wiring problems they could find, but we would most likely have continued problems in the future. A second option was to replace all the wiring and convert our DC system to AC, which is more efficient, by installing micro converters on the panels and removing the large inverter in our garage. That is the option we selected and had four additional panels installed at the same time since the original installer undersized our system. The price for the conversion and additional panels was fair and the panels that Today Energy Store sells, Sun Powe, are a much higher quality than the cheaper Trina panels that our original installer used. After Solar RX completed the repairs, they found that some of our panels were not producing, and others were producing very little electricity. Mark did some research and found that Trina had problems with panels they sold during the period when our system was installed. Solar RX sent a technician out on three separate occasions to take pictures, get serial numbers and document output readings. Solar RX contacted Trina, confirmed our panels were still within the manufactured warranty period, filed a warranty claim on our behalf, provided all the documentation and pictures and persuaded Trina to replace all 36 of our original panels. The effort Solar RX expended to have Trina replace our panels under warranty was amazing. Trina replaced the panels but would not cover that install costs. Solar RX installed the 36 new panels for a very reasonable cost. When all was said and done, we ended up with an entirely new, much more efficient system, with additional capacity, for a very fair price. We couldn’t be happier with the service provide by Solar RX. Kudos to Mark, the owner, who came out to explain the problems and solutions and helped with the work; Justin the technician that we worked with on multiple occasions who is the consuamte professional, friendly, very knowledgeable of solar systems and a very hard worker; and Lynne the Project Manager who worked with us diligently by phone and email, answered all of our questions and quickly responded to concerns. We highly recommend Today’s Energy Store / Solar RX to anyone that is considering installing a solar system or has a system that needs repairs."