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Carpet Cleaning questions, answered by experts

If the chemical compounds that make up pet pee haven’t been properly neutralized, the smell of urine can be reactivated with water and linger even after cleaning. You may also notice a remaining pee smell in carpets if the urine has soaked down to the carpet padding, which is more difficult to access and clean than the carpet itself.

Yes, carpets should be replaced after a house fire or significant smoke damage, even if they appear undamaged. Smoke, soot, particulates, and chemicals can penetrate deep into the carpet fibers and padding, making complete removal a complicated and time-consuming process. If water was used to extinguish the fire, it can also soak through the carpet and padding, creating a risk of mold and mildew growth. Due to these challenges and potential health risks, replacing the carpet is the safest and most effective solution.

Generally, it’s recommended that you vacuum your carpet once per week and steam clean them every six to 12 months. If you have children and pets, you might wish to steam clean more frequently to remove stains and wear-and-tear. Consider steam cleaning carpet every 6 months in these scenarios.

The first thing you should do when cleaning smoke damage is open all your windows to ventilate the affected area and run an air purifier with a HEPA filter. Cover your furniture and belongings to prevent soot accumulation, and vacuum any soot that’s on the floor and other surfaces. Be sure to wear a mask, gloves, and eye protection when cleaning the affected area.

Yes, you can rent or buy a steam cleaner. A heavy-duty steam cleaner costs between $175 and $250 at most retail outlets and online. You can also usually rent one for around $40 per day.

Most of the larger machines you can rent from a hardware or grocery store have a larger water reserve and a heating element. Both operate by moving slowly and methodically over the carpet. Whether you rent or buy a unit, you will want to stay off your carpet for at least 12 to 24 hours while they dry.

The Eureka, NV homeowners’ guide to carpet cleaning services

From average costs to expert advice, get all the answers you need to get your job done.