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Yes, some carpet stains can be permanent. Stains that have been sitting for a long time (weeks, months, or years) are much harder to remove because they have had time to dry and set. Other types that may be permanent include oil-based stains and dye stains. While some cleaners can help, they can also risk dyeing or permanently changing the carpet's color. If you have an old stain and are unsure of the cause, it's best to call a carpet cleaning professional. If DIY methods and professional cleaning fail, you may need to replace that section of carpet or learn to live with the stain.

The best way to fix carpet matting is to start by vacuuming thoroughly in multiple directions to lift the flattened fibers. For more stubborn spots, apply moisture with an ice cube or steam, then fluff the carpet using a spoon, comb, or carpet brush. A blow dryer or warm iron over a damp towel can also help restore the carpet’s texture. For deep or widespread matting, a professional cleaning is your best bet to fluff your carpet back up to its former glory.

Wool rugs respond well to light steam cleaning. Steam cleaning can help lift the dirt out of a wool rug and eliminate odors. However, because wool rugs are so absorbent, excessive moisture can lead to mold and mildew growth, so you’ll need to be cautious with the amount of steam being used, and avoid steam cleaning more than once a year to protect the rug’s fibers.

Spring and fall are the best seasons to clean your carpet because of the mud and leaves that tend to get tracked into the house. However, cleaning your carpet during the summer can be convenient as you can open your windows to allow the carpet to dry naturally rather than running the HVAC system.