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Carpet Cleaning questions, answered by experts

Cat pee has a strong ammonia-like smell, so if you smell cat pee but don’t have a cat or don’t suspect your cat has any accidents, there could be other issues at hand. Aside from pet urine, your house may smell like cat pee from leaking freon from an old fridge, mold, spilled cleaning supplies, or even outside odors from nearby farms.

The first thing you should do when cleaning smoke damage is open all your windows to ventilate the affected area and run an air purifier with a HEPA filter. Cover your furniture and belongings to prevent soot accumulation, and vacuum any soot that’s on the floor and other surfaces. Be sure to wear a mask, gloves, and eye protection when cleaning the affected area.

While it may be possible to use a carpet cleaner on a couch, it is often not recommended and requires significant caution. Some carpet cleaners contain harsh or abrasive chemicals that are unsuitable for soft upholstery fabrics. To determine if it's safe, always check your couch's care tag, which dictates approved cleaning methods. If you decide to proceed, ensure the carpet cleaner has an upholstery attachment and that you are using a cleaning solution specifically designed for upholstery. It is also crucial to avoid oversaturating the fabric. Before cleaning the entire couch, always test the cleaner on a small, hidden area to check for potential damage or discoloration.

Professional rug cleaning will take between one day and a week on average. Some cleaners can complete the process in a few hours depending on the method, but most will keep the rug for several days to ensure proper cleaning and drying.

Yes, you can use upholstery cleaners on most couches. It’s always best to consult the manual and your couch's laundry instructions so you know you’re using it right and not causing any damage.

The Eureka, NV homeowners’ guide to carpet cleaning services

From average costs to expert advice, get all the answers you need to get your job done.