Get matched with top sink installation pros in Dixon, NM

"Was in need of plumbing work and repair that was part of a water heater failure that also caused damage. Called and asked if they service our area, they said they did, and I asked to have an estimate. After several calls, we succesfully arranged for the plumber to visit, and Jorge & Brad arrived as scheduled. Both Jorge & Brad seemed knowledgeable and responsive. They said there would be no charge for the estimate and they would prepare it for me to receive by the following week via email. More than a week later, no estimate had I seen. Had to make multiple phone calls to find out where the estimate was. After more than a week of phone calls & promises of return calls that they never fulfilled, the person answering the phone (Karesse) said that Jorge had sent the estimate to a "VP for approval." To my surprise, I got a phone call the next day, but it was just Karesse again to say that they were looking into the matter and were going to get to the bottom of where that estimate could be. This sounded good, but resulted in nothing at all working with Roadrunner. After another week had gone by, more phone calls resulted in being told the same thing again and again, with no one stepping up to be responsible nor actually get the estimate to me. I requested to speak to a manager and was told no one was available to speak with me. I asked for a manager to call me and put a condition on it, "if they actually care" to fulfill on having our business and doing what they said they would do. Already a month went by without the estimate, and the last time I spoke with Roadrunner, all I got was one last phone call from Karesse saying that this was important for them to resolve so they would call the next day. I never heard from Roadrunner that next day nor ever again and never received an estimate. It is clear they do not value customers and do not know what integrity is nor what it is to fulfill on the basics of being reliable service providers in our world. Not recommended as reliability to deliver on services and customer care are not what they are up to."

"Really hard sell from the salesperson. They pushed how they are the best for service. a three-month wait for the windows to be constructed. I called several times after three months to get an update but got zero response. Left messages and sent emails with no response. I finally got through to the national number by selecting the option to book an appointment for a sales call. I was redirected to the service department, and the rep said someone would call me back. Again, no response. They already charged me for the windows; otherwise, I would cancel the order."

"Super helpful"

"Been very happy with this contractor. That have been responsive and helped me a lot."

"Very polite. They responded to our request for service quickly and they were very professional. The job was cleaned up and left no trace that they were here. I would totally recommend them to someone needing some plumbing repair or installation in a home."

"They made suggestions and stay on budget."

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"Bruce Robinson I would unreservedly recommend Lionel Martinez, L Martinez Construction LLC, for any home construction job, from a remodel to a new home build. Lionel is a superb builder as well as an honest businessman. We hired Lionel for a significant construction job on our existing home. Lionel laid out the job in detail, provided a thorough estimate, and came in on budget. Based on that excellent experience, we had him build us a cabin in the mountains. Lionel was an exemplary contractor, laying out the project, establishing both fix prices and allowances based on the component of the job, and stuck to these prices without the shifty add-ons that you get from many contractors. His workmanship is superb, and he has a network of subcontractors who also performed at a high level. He ensured that his workers and subs kept the job site clean and completed the work to his exacting standards, even if that required additional work. Finally, he worked with my wife and me to make sure the finished product would exceed our expectations. In the case of our cabin, there was no mystery about the budget, and no surprises - the cabin came in on budget as well. Having had other experiences with contractors that left us unsatisfied, I can say that from the workmanship to the budget, Lionel Martinez exceeded our expectations in every way."

"They offered the best value and price"

"Before you hire Sears Home Improvement (aka **Transform**), you should first understand and consider just how poorly this company treats its customers. Please understand that hiring this company will certainly result in an excruciatingly painful project. I would neither wish nor recommend this negative experience to anyone. I hired this company to remodel my kitchen. Here are some data points from my project: - The project started 66 days after my contractually promised a start date. No communications were given by a project coordinator to indicate delays, leaving me wondering if/when the project would start at all - When the project finally began, a subcontractor showed up and worked for 3 days to completely demolish my old kitchen, and partially install new cabinets. They left me with nothing functional. - The company then proceeded to leave me stranded for an additional 76 days with no sink, and no way to cook for myself. - They failed to meet their obligation to install a temporary sink (as promised in our contract) and missed their obligation of **substantial project completion** by 61 days. - They refused to complete 2 major scope items (plumbing and electrical work) approximately 100 days into the project, citing information available to them on the first day I signed their contract. They initially offered me credits for only half the cost to cover these items elsewhere, forcing a week-long negation process. The subcontractor who actually did the work in my home was fantastic. However, the company overall caused me so much pain and suffering that my new kitchen is not even worth the final end product."