Get matched with top heating oil pros in Cochiti Lake, NM

"Patrick and his team, John and Isaac, were amazing. Patrick gave us a reasonable quote and all the work got done in a reasonable timeframe. Patrick remained in close contact throughout the project. We encountered some third party supplier issues (not Patrick's team's fault at all) which caused the project to take a couple extra days, but Patrick stuck to his original quote and ate the substantial extra labor costs. He is honest and trustworthy, and a man of integrity--invaluable in this business!"

"Great service and very helpful!"

"They were available when needed, weekend rates were reasonable, and repairs done quickly. Will definitely hire again!"

"Was in need of plumbing work and repair that was part of a water heater failure that also caused damage. Called and asked if they service our area, they said they did, and I asked to have an estimate. After several calls, we succesfully arranged for the plumber to visit, and Jorge & Brad arrived as scheduled. Both Jorge & Brad seemed knowledgeable and responsive. They said there would be no charge for the estimate and they would prepare it for me to receive by the following week via email. More than a week later, no estimate had I seen. Had to make multiple phone calls to find out where the estimate was. After more than a week of phone calls & promises of return calls that they never fulfilled, the person answering the phone (Karesse) said that Jorge had sent the estimate to a "VP for approval." To my surprise, I got a phone call the next day, but it was just Karesse again to say that they were looking into the matter and were going to get to the bottom of where that estimate could be. This sounded good, but resulted in nothing at all working with Roadrunner. After another week had gone by, more phone calls resulted in being told the same thing again and again, with no one stepping up to be responsible nor actually get the estimate to me. I requested to speak to a manager and was told no one was available to speak with me. I asked for a manager to call me and put a condition on it, "if they actually care" to fulfill on having our business and doing what they said they would do. Already a month went by without the estimate, and the last time I spoke with Roadrunner, all I got was one last phone call from Karesse saying that this was important for them to resolve so they would call the next day. I never heard from Roadrunner that next day nor ever again and never received an estimate. It is clear they do not value customers and do not know what integrity is nor what it is to fulfill on the basics of being reliable service providers in our world. Not recommended as reliability to deliver on services and customer care are not what they are up to."

"Everyone was extremely professional, knowledgeable and thoroughly detailed. Scheduling was very easy for the initial visit. I was given full details on what the problem was, how it had to be fixed, timeline for receiving needed parts as well as tips for maintenance on the system. When the parts came in, I was notified and repairs were scheduled immediately. When there turned out to be an unexpected issue with the wiring, the owner came out the same day to sure that the replacement was up and running the same day. I would definitely recommend Fix Right LLC to anyone who needs help with their air conditioner or heater systems. They go above and beyond."

"If I could give this company a 0 I would. I had hired them to install a new air conditioner based off a recommendation of a family member. The installation went smoothly. However, a few months later, I discovered a broken pump that caused water damage to my flooring. The company came out and fixed the pump and stated they would fix the flooring. 9 months later and two denied insurance company claims later I discovered the company had a lapse in insurance. Chris, the owner for whatever reason has not made any effort to remedy the situation and has not made ANY effort to remedy the damage. Terrible experience, terrible customer service, would not recommend."