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Joel was very helpful with window project with for my home. Went above and beyond.

This service provider was awful. We made an appointment. I work and had to pay for someone to be there waiting. They didn't come nor did they call during the three hours they said they would be there. I called several times, and only got their voice mail. Then, after I told the person that she...

Very well. I caked at 8 am, they promised and showed up in the early afternoon. The one little glitch was that they had the wrong window with them initially, but someone brought out the other one soon and the glass was replaced efficiently, the mess cleaned up. The installer was courteous.

The add was misleading and said the service was for 20 windows but really its for 20 window panes regardless of size. Any extra panes were $6.50 each.

My son was taken to school, and picked up, then dropped off at home. Very nice people. punctual and caring. Only thing I would've liked is brighter rooms and more windows. And bigger outside play area.

In early 2012 we undertook the process of refinancing our home, and discovered that Pella had placed a lien on our property in May 2011, alleging that the contractor had not paid for the windows.   We had never heard anything about any such problem, nor had we been informed by the Pella store of...

I made the appointment a couple of weeks ahead of time, allowing time for completion of another project and purchase of new computer and printer. I emailed him on the previous day to confirm the appointment. He called me about half an hour before arrival to get more specifics on my location. ...

I discovered after they left that several things had not been done. 4 windows in my living room at ceiling, 3 screens on French doors and a slider, 3-6 upper slats on 30+ blinds had not been dusted and due to yanking the blinds one blind unit was broken and had to be repaired.