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"Casey the technician, addressed my concerns. Explained what he saw as the problem(s), His knowledge of A/C/heating units is impressive, pricing of services fair, and didn’t try to over sell on any additional services. We highly recommend Cassal Enterprises above and beyond any of our local A/C Installation service businesses. Give them a call first!"

"They installed our new playground efficiently and securely. They finished an extensive project in only one day and was very professional and did a job well-done. We are very pleased with the outcome of hiring this company."

"New unit installed. Fast and affordable. Extremely satisfied"

"Despite being swamped, Gilbert was able to take my job. He arrived promptly and diagnosed the problem quickly. He returned with the part, installed it, and made sure the AC unit was working."

"these guys done a Great job, Francisco knew his stuff! These guys done AWESOME! I am unreal how happy this project finished!"

"The installer did a great job and went out of his way to clean up after job and remove all parts from my old system. Highly recommend this company. Installer was very knowledgeable and professional . Job was completed quickly and very satisfactorily."

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"Very professional. Explained everything that needed to be done and why. Would hire him again."

"After cleaning & sanitizing, one of the air ducts was emitting particulates. We demanded that that the contractor return & redo that particular air duct. Also, the stand to one of the roof-mounted condenser units was obviously mounted crooked. The contractor & owner returned to correct the problem. StarTech accommodated our schedules and installation preferences & completed the project on time. However, since the installation it seems that StarTech has been nonresponsive or slow to respond to certain items of concern. Items of concern: 1) StarTech for the longest time did not provide us with a final invoice detailing the items/services purchased along with the maintenance agreement. It wasn't until the first cold weather when we weren't able to turn the heat on, that StarTech sent a technician. I reminded StarTech of the invoice & finally one was provided to us. 2) Early on, the switch to one of the condensate pumps would be stuck in the "On" position and I was concerned that the motor would over heat & burn out. My call was to StarTech went unheeded. 3) The location of the condensate pumps interfere with the routine maintenance of cleaning of the filters. When I explained this to the HVAC technician, he said that he would acquire some materials to install longer hoses & electrical cords that would allow us to safely move condensate pumps out of the way during maintenance. To date, this task has not been accomplished, nor have we been contacted. Summary: StarTech completed the project satisfactorily and accommodated our needs. The company's lack of attention to details & lack of customer service resulted with us giving the company this average rating."

"Outstanding team, knowledgeable and honest. Specified the right products for us and performed a challenging install with no issues. Very responsive to changing requirements and emergent work."