
The Air Conditioning Company LLC
About us
Las Cruces/Deming/Alamagordo: (575)621-53886 - El Paso Phone Number: (915)842-8615 The Air Conditioning Company is an air conditioning contractor in El Paso, Texas. With more than 30 years of experience in the home air conditioning industry, the friendly professionals at our company have been delivering prompt services at competitive rates. We carry all major brands, makes, and models of refrigerated air and evaporative coolers with handy financing options available.
Business highlights
Services we offer
Air Conditioning Installation, Air Conditioning Maintenance, Air Conditioning Repair, Indoor Air quality, Refrigerated air conversion
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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91% | ||
4% | ||
0% | ||
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4% |
"We work to make sure we work within our customer's budgets and not sell anything that we don't think is necessary. We are so happy we were able to help and get your existing unit up and running for you. You also saw savings due to joining our Smart Club and we can't wait to see you for your fall tune up! Thank you for your business and your feedback!"
"Mr. [Member Name Removed] A., We are sad to hear that your experience with us was not up to par. We strive to make sure that we take the best care possible of all of our customers and your situation was no different. We worked within the parameters of your budget and wishes. When we were initially dispatched to your call you let our technicians know you were planning on moving soon and did not want to spend much money on your HVAC system repairs. We advised you that the repairs you were authorizing would not fix the problems your system was having permanently, and were only band-aid fixes. We furthermore advised you that ultimately permanent repairs would need to be completed. The damage caused to your PVC was repaired at no cost to you. Your PC board was failing (and the main cause of your initial issues), and we notified you it needed to be replaced. You declined a new PC board, and instead authorized that we cut the wires leading to the fan, so that it would not continue to continuously run, and thus disabling it. Disabling the fan, and not replacing the PC board was done against our recommendations, but you reiterated that you just wanted a quick-fix, as you were moving soon. At the time, you were satisfied, and we have not heard from you since. Should you wish to discuss further, please don't hesitate to contact us at our office (915)842-8615."
"We are so glad to see that our technicians take the time to keep you the customer informed. We train to make sure service is done to the highest standard. Thank you for your business and taking the time to share your feedback. Don't hesitate to reach out if you need any other assistance, we're here to take care of our customers!"
"We are so glad that everything went great with your service! We always strive to go above and beyond to take care of our customers and hope that it shows in our work. Thank you for taking the time to share your feedback with us and thank you so much for your business!"
"We are so happy you are happy with your new install. We have you scheduled for your Fall Tune Up that came with the installation, so we'll see you soon! Thank you so very much for your business and taking the time to provide us with feedback! :)"
"We are so happy we were able to take care of you and in a very professional manner to boot! Let us know if you need anything else, we are here to help. Thank you so much for your business and taking the time to provide feedback! :)"
"We are happy there are no further issues. Let us know if you need anything else, we are always happy to help! Thank you for your feedback and your business! :)"
"We are so happy that we were able to provide good service, it is something we strive to provide for all of our customers! Thank you for your business and let us know if there is anything else we can do for you. :)"
"We are happy we were able to help. We are even more happy that you are happy. Thank you for your feedback and business. Let us know if there is anything else we can do to help! :)"
"Thank you for your feedback! We are so happy that the install is working well. Thank you for your business and let us know if there is anything else we can help you with. :)"
"We are happy to hear that The Air Conditioning Company is your air conditioning company! We will always work to provide the best service for each customer we work with. We thank you for your feedback and your business! Let us know if there is anything else you may need from us. :)"
"We are so happy to hear that we have been good at explaining what we're doing and that it makes it easier to understand why we charge the prices we do. We strive to take care of our customers and really appreciate you taking the time to submit feedback. Thank you for your business and let us know if there is anything else we can do for you! :)"
"We are so happy you are happy with your service. We strive to give the best service possible. Thank you for taking the time to give us feedback. Thank you for your business and please let us know if you need anything else."
"Thank you so much Mr. [Member Name Removed] we hope to continue to provide you with world class service! Thank you for your business and let us know when you need anything else. :)"
"We are so happy you were happy with the work done. We work very hard to take care of each and every one of our customers and we appreciate you taking the time to leave us feedback. Thank you for your business and hope you have a wonderful day!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.