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The Air Conditioning Company LLC
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
Las Cruces/Deming/Alamagordo: (575)621-53886 - El Paso Phone Number: (915)842-8615 The Air Conditioning Company is an air conditioning contractor in El Paso, Texas. With more than 30 years of experience in the home air conditioning industry, the friendly professionals at our company have been delivering prompt services at competitive rates. We carry all major brands, makes, and models of refrigerated air and evaporative coolers with handy financing options available.
Business highlights
Se habla espanol
Emergency services offered
19 years of experience
Services we offer
Air Conditioning Installation, Air Conditioning Maintenance, Air Conditioning Repair, Indoor Air quality, Refrigerated air conversion
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.823 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 4% | ||
| 0% | ||
| 0% | ||
| 4% |
Showing 1-23 of 23 reviews
Katherine S.
Nov 2024
This company is truly amazing. They are efficient, communicative and very detailed. We had a company before that was terrible. I will never change.
Ron M.
Apr 2024
Punctual, thorough and efficient. Explained what he was doing and answered all my questions.
Robert S.
Nov 2023
Noel showed up on time, was professional and polite AND did a good job (real customer service is a rare thing today and it is appreciated when customers experience it). Everything with the system was fine, the service call was all good!
Laird M.
Oct 2023
Arrived right on time which hardly ever happens with other vendors. Nice thorough job.
Petersen F.
Jun 2023
It's not easy to get quality/ professional help in Las Cruces, so these guys stand out! Love them! They were wonderful!!
David A.
May 2023
I just want to recognize Linda for her professional and extremely high customer service. She provided me all the information I needed to select them as my company of choice to do the preventive maintenance on my HVAC not only today but in the future. She also followed up to ensure all services were done properly. Thank you Linda for the great service. Also, Jesus was very thorough in explaining what he was going to perform during his work. He ensured everything was working and in good condition and also took the time to modify my vents to fix the air flow in my house. Great service and highly recommend his high quality work.
Marco C.
Dec 2022
Everything went great- Noel is great
Richard C.
Nov 2022
Miguel was prompt, very respectful, and explained everything he was doing and why he was doing it. I believed The Air Conditioning Company is one of the best companies for conversions out there!
Curtis C.
Oct 2022
the problem was diagnosed quickly .. It was repaired and working within an hour.. saved $$$ Another company wanted to replace the entire unit....
Response from The Air Conditioning Company LLC
"We work to make sure we work within our customer's budgets and not sell anything that we don't think is necessary. We are so happy we were able to help and get your existing unit up and running for you. You also saw savings due to joining our Smart Club and we can't wait to see you for your fall tune up! Thank you for your business and your feedback!"
Jesus A.
Oct 2022
Really bad the tech doesn’t know what he was doing, broke my pvc discharge pipe, damage the circuit board, the owner came and cut wires and left exposed and at the end they refused to fix all the damages! I had to hire another AC company to repair all their screw ups! Do not hired this company at all I also reported them to the BBB and planing to sue for damages and charge expenses! I have pictures and video and voice footage from my garage camera.
Response from The Air Conditioning Company LLC
"Mr. [Member Name Removed] A., We are sad to hear that your experience with us was not up to par. We strive to make sure that we take the best care possible of all of our customers and your situation was no different. We worked within the parameters of your budget and wishes. When we were initially dispatched to your call you let our technicians know you were planning on moving soon and did not want to spend much money on your HVAC system repairs. We advised you that the repairs you were authorizing would not fix the problems your system was having permanently, and were only band-aid fixes. We furthermore advised you that ultimately permanent repairs would need to be completed. The damage caused to your PVC was repaired at no cost to you. Your PC board was failing (and the main cause of your initial issues), and we notified you it needed to be replaced. You declined a new PC board, and instead authorized that we cut the wires leading to the fan, so that it would not continue to continuously run, and thus disabling it. Disabling the fan, and not replacing the PC board was done against our recommendations, but you reiterated that you just wanted a quick-fix, as you were moving soon. At the time, you were satisfied, and we have not heard from you since. Should you wish to discuss further, please don't hesitate to contact us at our office (915)842-8615."
Ernesto Y.
Oct 2022
Very well, technician kept informed of all developments while
Response from The Air Conditioning Company LLC
"We are so glad to see that our technicians take the time to keep you the customer informed. We train to make sure service is done to the highest standard. Thank you for your business and taking the time to share your feedback. Don't hesitate to reach out if you need any other assistance, we're here to take care of our customers!"
Lewis M.
Oct 2022
It went great.
Response from The Air Conditioning Company LLC
"We are so glad that everything went great with your service! We always strive to go above and beyond to take care of our customers and hope that it shows in our work. Thank you for taking the time to share your feedback with us and thank you so much for your business!"
Edwin A.
Oct 2022
Fastest and most professional installation
Response from The Air Conditioning Company LLC
"We are so happy you are happy with your new install. We have you scheduled for your Fall Tune Up that came with the installation, so we'll see you soon! Thank you so very much for your business and taking the time to provide us with feedback! :)"
Luis H.
Oct 2022
Service was on time and both the technician and the job were very professional!
Response from The Air Conditioning Company LLC
"We are so happy we were able to take care of you and in a very professional manner to boot! Let us know if you need anything else, we are here to help. Thank you so much for your business and taking the time to provide feedback! :)"
Manuel O.
Oct 2022
works fine, no problem
Response from The Air Conditioning Company LLC
"We are happy there are no further issues. Let us know if you need anything else, we are always happy to help! Thank you for your feedback and your business! :)"
Michael B.
Aug 2020
everything went as promised and expected. repaired my a/c. Jo was awesome
Response from The Air Conditioning Company LLC
"We are so happy that we were able to provide good service, it is something we strive to provide for all of our customers! Thank you for your business and let us know if there is anything else we can do for you. :)"
Jo H.
Aug 2020
I needed a new pump. He replaced it quickly. I'd use them again.
Response from The Air Conditioning Company LLC
"We are happy we were able to help. We are even more happy that you are happy. Thank you for your feedback and business. Let us know if there is anything else we can do to help! :)"
Terrell T.
Jul 2020
They installed the new cooler on mom’s house and returned twice to finish the job. This was vital since we all live in other towns. Good volume of air movement blows cool air in 100’ weather
Response from The Air Conditioning Company LLC
"Thank you for your feedback! We are so happy that the install is working well. Thank you for your business and let us know if there is anything else we can help you with. :)"
Harry W.
Apr 2020
They were great and reliable, I trust them a lot. I would never use anyone else.
Response from The Air Conditioning Company LLC
"We are happy to hear that The Air Conditioning Company is your air conditioning company! We will always work to provide the best service for each customer we work with. We thank you for your feedback and your business! Let us know if there is anything else you may need from us. :)"
Betty G.
Mar 2020
They have been excellent. They have been punctual, professional, and very up with their prices and with explaining things. I would highly recommend them to anyone and I will continue to use them again.
Response from The Air Conditioning Company LLC
"We are so happy to hear that we have been good at explaining what we're doing and that it makes it easier to understand why we charge the prices we do. We strive to take care of our customers and really appreciate you taking the time to submit feedback. Thank you for your business and let us know if there is anything else we can do for you! :)"
Teri T.
Mar 2020
I'm very pleased with their service. I'm very happy with their work and professionalism.
Response from The Air Conditioning Company LLC
"We are so happy you are happy with your service. We strive to give the best service possible. Thank you for taking the time to give us feedback. Thank you for your business and please let us know if you need anything else."
Raul C.
Mar 2020
I used them for 18 years. I liked their air conditioning. It has been good.
Response from The Air Conditioning Company LLC
"Thank you so much Mr. [Member Name Removed] we hope to continue to provide you with world class service! Thank you for your business and let us know when you need anything else. :)"
Jerry P.
Mar 2020
They were fine. I have no problems. They worked fine.
Response from The Air Conditioning Company LLC
"We are so happy you were happy with the work done. We work very hard to take care of each and every one of our customers and we appreciate you taking the time to leave us feedback. Thank you for your business and hope you have a wonderful day!"
Licensing
State Contractor License Requirements
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FAQ
The Air Conditioning Company LLC is currently rated 4.8 overall out of 5.
The Air Conditioning Company LLC accepts the following forms of payment: CreditCard
Yes, The Air Conditioning Company LLC offers free project estimates.
No, The Air Conditioning Company LLC does not offer eco-friendly accreditations.
No, The Air Conditioning Company LLC does not offer a senior discount.
Yes, The Air Conditioning Company LLC offers emergency services.
No, The Air Conditioning Company LLC does not offer warranties.