Get matched with top chimney cap pros in Riverton, NJ

"The job was done really well. Everyone was polite, pleasant and responsive to all my questions and concerns. They provided me with before and after photos, which will be put in my "house maintenance" file. They also did the chimney cap but I couldn't pick two options. I highly recommend them."

"They came on time and repaired the chimney. The repair involved removing the cracked cap, and loose bricks. They then replaced the bricks, pointed cracks, put moisture barrier and an expansion joint around the stack and then replaced the cap. Took pictures & cleaned up."

"I found this company here on Angies list. I read all the reviews and now I want to add mine. Bob Cowan answered my phone call immediately and came the next day. He not only re-cleaned our flue that had just been done but installed a new flue into our badly constructed chimney. Even after having to cut into our chimney 2x to get the flue to fit he stuck to his original quote. Bob (and both of his crew) were extremely professional and the kind of company you don't find too often. DON"T hesitate to call him."

"I recently hired Clark Chimney and Masonry for a chimney cap and liner replacement and I'm extremely satisfied with their service. The team was prompt, professional, and efficient. They took great care in ensuring a clean work environment and thoroughly explained the process. The pricing was fair, and I appreciated their friendly customer service. I highly recommend [Chimney Service Company] for anyone in need of reliable and top-notch chimney services!"

"The service is good and the price is fair for regular chimney cleans and dryer vent cleaning. However, recently in the past year I've had a lot of trouble getting any response. There have been missed appointments and a general lack of communication."

"Mr. Jermyn is very knowledgeable about his profession. He came out the same day I needed someone to come and give an estimate when I couldn't get anyone else to come. It had been raining a lot and the fireplace had flooded. Although he didn't have a professional appearance he was courteous and very helpful. Due to the rain, the job took longer than expected. One thing that he could have done better was to communicate when he wasn't showing up. I had to call to find out instead, on some days, when it was not raining and I thought he could have come by to continue the work. His son assisted with the work and was very courteous as well and even cleaned the gutter that was near the chimney area. That was very nice of him, at no extra charge. Mr. Jermyn will come back around September to conduct a cleaning!"

"I purchased a special deal through Angieslist, $99 for chimney sweep and $200 dollar worth of masonry/Chimney repair. The crew arrived on time and were very polite. When I showed them the woodburning stove insert they both seemed confused by it, they said they weren't familiar with inserts and weren't really sure how it worked. They cleaned it out but were not able to look in the chimney because of the way it was set up. One of the gentleman told me its fine to use as long as smoke doesn't start to come in the house. Obviously. I was under the impression that people that bill themselves as chimney sweeps would be able to figure out how to check out the actual chimney.
Our house has another chimney in the rear that is not in use. There are gaps in the brick where the mortar has fallen out. I figured I'd use the $200 credit towards having them pointed. The gentleman went up on the roof and inspected the chimney. He said the chimney needed to be capped, rain was getting in and that was causing the erosion. Makes sense, during my home inspection the previous year we were told to have it done somewhere down the line. He said he would cap the chimney and seal the concrete around the chimney on the roof for an additional $200. He said there was no need to point the brickwork once the chimney is capped. The guys went on the roof for maybe 15 minutes and installed the cap and I guess seal something or other. I don't have a 40' ladder to get on the roof and actually see what they did but it couldn't have been much as they were only up there a few minutes and I didn't see them carry up any concrete. I suspect they probably used mortar sealant caulk which is fine but doesn't really equate to the price charged. My main gripe is that I paid $500 (99, 200 credit, 200 at time of service) for them to vacuum my fireplace insert and install a cap (found on home depot.com for $80) on the chimney. I get the feeling that when you buy this $99 deal they not really honoring the $200 credit. I'm no expert on this sort of thing but I don't think the work that was performed was anywhere near $500 worth. I also got the feeling they were in a bit of a hurry and that's part of the reason they didn't want to do the pointing work. 
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"Excellent!! Same day response. Fast and very reasonable but most importantly they repaired my chimney cap and did not try to upsell. Given the technicians level of professionalism I would absolutely recommend this company if any of my neighbors or friends needed their services."

"That was fine. That was a year ago. It was good. I end up spending $500. I wasn't expecting to spend that much, because they did a bunch of other things. I wasn't even there when they came. I was only expecting to get my chimneys cleaned and then they recommended I get the caps and spent more and I guess I needed the chimney caps, as well."

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I called for an estimate and made an appointment for 9:00 am on Saturday, Nov. 15.  John showed up about 8:15 with his 2 young workers who checked the chimney in the basement and then went on the roof.  The chimney had some missing bricks but other than that, needed nothing... the liner was in fine condition.  John told me they could do the job immediately for $785.  I said, how about $750 and he said ok.  They were there for about 40 minutes, re-cemented the missing bricks and put stucco all the way around the chimney. 

I made a check out to John Christman Chimney Repair but was told I had to make it out to him directly so I had to rip up the check and make out a new one. 

I really had only wanted an estimate since I had no idea if that was a fair price but felt I was caught off-guard and agreed to have him do the job.  After he left I decided that the price seemed very high for the amount of work that was done.  I tried to stop payment on the check but it was cashed IMMEDIATELY.  The next day I called a few other chimney repair places and they told me that the price seemed high for the amount of work that was done.

I suppose the lesson learned here is ALWAYS get at least 2-3 estimates before committing to having the work done.

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