Get matched with top chimney cap pros in Riverton, NJ

"The job was done really well. Everyone was polite, pleasant and responsive to all my questions and concerns. They provided me with before and after photos, which will be put in my "house maintenance" file. They also did the chimney cap but I couldn't pick two options. I highly recommend them."

"They came on time and repaired the chimney. The repair involved removing the cracked cap, and loose bricks. They then replaced the bricks, pointed cracks, put moisture barrier and an expansion joint around the stack and then replaced the cap. Took pictures & cleaned up."

"They came, did the work found a broken cap and repaired it that visit."

"Had this company clean/inspect our wood burning stove when we bought our house a year ago. After the huge wind storm the cap for the chimney fell off. Called around 11am to get it repairs… Chris had his crew around our area was literally there in less than 20 minutes and everything was fixed! Awesome company. Will be using them for everything."

"The service is good and the price is fair for regular chimney cleans and dryer vent cleaning. However, recently in the past year I've had a lot of trouble getting any response. There have been missed appointments and a general lack of communication."

"Our chimney had been partially toppled (about 4-5 rows of bricks were knocked off or knocked askew) by a shade tree's branch in a heavy storm. I called Bob since he was a local provider, and even though I called on a weekend, he came out quickly the next day to look at the damage. He called me back (after making his initial inspection, during which I wasn't home) with an estimate of $830 to repair the chimney, add a stainless steel cap and crown, and cut the tree's branch back so that it wouldn't do any further damage. He told me that wouldn't be doing the work himself; that he's too old for rooftop work anymore, but that he has a long-trusted employee to take care of it. He also warned me that while they always try to maintain the appearance of the chimney, many of the bricks had been knocked off and might have to be replaced. I didn't get any competitive bids, so I don't know how his price compares, but it seemed fair to me. So, I gave him the go-ahead (along with a $100 deposit) and we set a tentative date of March 30, weather permitting. Of course, on March 30 it rained all day. The next day, though it was sunny and Bob's guy was there from mid-morning to mid-afternoon. He replaced and mortared all the bricks, taking the time to scour the yard for all of the errant pieces. It turns out, he was able to find all of them, and it looks to me like they all went back exactly as they were. He also trimmed the tree and installed the cap and crown, and everything looks great. It was a truly painless process, and a welcome resolution to a potentially costly (and dangerous) problem. I'm happy to have found Bob and Alpine, and would gladly contact them again for any related needs in the future. I understand Bob installs and services fireplaces and BBQs as well, although I'll have to wait for our house to stop having costly accidents before I call him for those kinds of luxuries!"

"I purchased a special deal through Angieslist, $99 for chimney sweep and $200 dollar worth of masonry/Chimney repair. The crew arrived on time and were very polite. When I showed them the woodburning stove insert they both seemed confused by it, they said they weren't familiar with inserts and weren't really sure how it worked. They cleaned it out but were not able to look in the chimney because of the way it was set up. One of the gentleman told me its fine to use as long as smoke doesn't start to come in the house. Obviously. I was under the impression that people that bill themselves as chimney sweeps would be able to figure out how to check out the actual chimney.
Our house has another chimney in the rear that is not in use. There are gaps in the brick where the mortar has fallen out. I figured I'd use the $200 credit towards having them pointed. The gentleman went up on the roof and inspected the chimney. He said the chimney needed to be capped, rain was getting in and that was causing the erosion. Makes sense, during my home inspection the previous year we were told to have it done somewhere down the line. He said he would cap the chimney and seal the concrete around the chimney on the roof for an additional $200. He said there was no need to point the brickwork once the chimney is capped. The guys went on the roof for maybe 15 minutes and installed the cap and I guess seal something or other. I don't have a 40' ladder to get on the roof and actually see what they did but it couldn't have been much as they were only up there a few minutes and I didn't see them carry up any concrete. I suspect they probably used mortar sealant caulk which is fine but doesn't really equate to the price charged. My main gripe is that I paid $500 (99, 200 credit, 200 at time of service) for them to vacuum my fireplace insert and install a cap (found on home depot.com for $80) on the chimney. I get the feeling that when you buy this $99 deal they not really honoring the $200 credit. I'm no expert on this sort of thing but I don't think the work that was performed was anywhere near $500 worth. I also got the feeling they were in a bit of a hurry and that's part of the reason they didn't want to do the pointing work. 
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"Excellent!! Same day response. Fast and very reasonable but most importantly they repaired my chimney cap and did not try to upsell. Given the technicians level of professionalism I would absolutely recommend this company if any of my neighbors or friends needed their services."

"That was fine. That was a year ago. It was good. I end up spending $500. I wasn't expecting to spend that much, because they did a bunch of other things. I wasn't even there when they came. I was only expecting to get my chimneys cleaned and then they recommended I get the caps and spent more and I guess I needed the chimney caps, as well."

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I called for an estimate and made an appointment for 9:00 am on Saturday, Nov. 15.  John showed up about 8:15 with his 2 young workers who checked the chimney in the basement and then went on the roof.  The chimney had some missing bricks but other than that, needed nothing... the liner was in fine condition.  John told me they could do the job immediately for $785.  I said, how about $750 and he said ok.  They were there for about 40 minutes, re-cemented the missing bricks and put stucco all the way around the chimney. 

I made a check out to John Christman Chimney Repair but was told I had to make it out to him directly so I had to rip up the check and make out a new one. 

I really had only wanted an estimate since I had no idea if that was a fair price but felt I was caught off-guard and agreed to have him do the job.  After he left I decided that the price seemed very high for the amount of work that was done.  I tried to stop payment on the check but it was cashed IMMEDIATELY.  The next day I called a few other chimney repair places and they told me that the price seemed high for the amount of work that was done.

I suppose the lesson learned here is ALWAYS get at least 2-3 estimates before committing to having the work done.

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