Get matched with top sump pump installation pros in Passaic, NJ

"They were great to work with and came in with a competitive price. They were clean and efficient. Had 125 feet of French drains installed through our basement with 2 sump pumps done in one day. Came back a few days later to complete what was needed outside the house."

"Hi, I am an old customer of Select Basement for many years. This is my incredibly happy and satisfied review on the service call by Kenny M. First the backstory. The alarm went off on my battery backup on Wednesday early evening I called Select several times and no one got back to me. I just wanted to know if this was a serious problem. Considering all the rain we were having that week. This was unusual for Select not to return my call in a timely manner from the great service I had received from Select Basement for many years. I explained to the customer service representatives who took my calls who were very professional and tried to help but to no avail no one called me to answer my question. I received a called back Friday morning to set up an appointment for Monday to look at the alarm on the battery backup to the sump pump. I inquired if our annual maintenance check could be performed at the same time and was told yes. Monday morning Kenny called to say “He was on his way”. My appointment was at 8, he arrived 7:45. This was great because I had a 9:00 virtual business meeting. I explained my frustration with Select Basement and merging with Groundworks. Kenny took the time to explain the system changes and how things work now with Groundworks. Kenny proceeded to look at the battery and said it is working properly now. He asked how long we have had it. I said several years he recommend changing the battery, which he did. Kenny also performed the maintenance of flushing the French drain system to make sure that is still working fine. He took several pictures along the way to validate what he was doing. He addressed the dehumidifier that we have, he adjusted it so it would drain into the nearest little french drain hole. Kenny did a great job. He was careful to address all the issues that he thought needed to be addressed. Kenny was very professional and respectful technician leaving no mess behind. Our water has a lot of iron ore, Kenny cleaned the ore around the pump and also offered a recommendation on how to reduce the ore around the pump. He also explained the difference in the service pricing for the warranty offered. I appreciated Kenny taking the time to explain everything that Groundworks now offers to their customers. I know Select Basement and Groundworks merged only a few months back. However, the most important thing is customer service. If I called on Wednesday night thinking I am having an emergency, I should not have to wait for my call to be returned on Friday morning. I text Jason from Select Basement late that evening since no one got back to me right away . Jason responded right away and put my fears to rest and suggested a few options for the alarm shut off that did not work. He said he would pass the issue to the one of the managers. There has to be better response to customer when several calls are made with not even a touch point call back. Thank God by basement was not flooded. Select would have lost a customer."

"Everyone was very courteous and cooperative. Pricing was reasonable. The work done was very professional. Alex, Mike, and crew did an awesome job on the under-the-bath-tub leakage as well as putting everything back together."

"This type of work should be on â dirty jobsâ . These guys worked all day in a pretty awful NJ winter day but kept things as clean as possible, replaced 2 existing sumps with their triple sump and a supersump. Very happy with the install and peace of mind with the battery back up included in the triple sump."

1 Intact Plumbing & Heating, LLC proudly serves its customers with pride, integrity and attention to the details that matter most to you. This is one of the many things that sets us apart from the rest. We are locally owned and operated. Give us a call today!

"The installer was courteous and explained the operation clearly after installation. Also tested the system"

"Have been having issues with a very slow drain flow in a basement slop sink. Owner of plumbing company cleared blockage with an electric snake and advised me that the venting on the drain pipe was incorrectly installed. Owner took the time to troubleshoot issue and make necessary repairs."

"Everything went well with my outlet install. The gentleman was nice and did exactly what I needed him to do."

"Was able to install water heater on the same day, answered all my questions with ease. Will be calling again for all my future plumbing projects."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.\n\nAccepts CC, Zelle, Cash and Checks.