Get matched with top grill repair technicians in Island Heights, NJ

"Marvelous - wonderful - they are very professional"

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"I originally reached out to Brian and Lance to have them install my new Viking Range Hood during this past winter. Lance came over to my house on February 4th to give me a quote for the install at which time I gave him a check for $100 that he said would be deducted from the cost of the job. Lance came back again on February 24th to template the hood so that I could tile around it to get ready for the install. I gave him another check for $180 for his time (which only took about an hour). He said that they would order the hood vent tomorrow and when it came in would schedule the install. Well the hood they ordered never came in so I purchased it and ended up taking care of the install myself. I've left several messages for the owner Brian to call me but he hasn't. Id like a refund since I feel like they took my money for no reason. Call someone else for your appliance repairs!"

"Fixed the water line, ordered another part. Advised the repair of the dishwasher would be pricey and offered alternatives."

"Brian installed a gas fireplace in our home in NJ. from start to finish, he was excellent, as was his office manager Nadine. the work was great, and he is a true professional who went above and beyond. I would highly recommend him for any future projects."

"The service call itself was a bit high but I got an appointment right away and the technician was excellent. He definitely knew what he was doing. Very professional and courteous. Diagnosed, repaired and cleaned my entire unit within a half hour. I would recommend this company."

"Their services are very poor. They don't know what they're doing. Do not use them because you're wasting your money."

"We had a leak in our basement due to a backup. They sent someone out who snaked for over an hour, removed 0 debris, then charged FIVE HUNDRED DOLLARS for the service. We were in shock, but assured our lines were clear. The next day our basement flooded AGAIN. So they send out the same exact guy ( I'm assuming because of their warranty rules) who did the same exact thing, but then said he thought he saw a twig on his auger... So their office then started pressuring us to pay ANOTHER 600 for someone entirely different to come out with a camera. That's right. 600 for a SIMPLE SNAKE WITH A CAMERA. We did not schedule the service, especially after the tech himself assured us that we should be good, we shouldn't have to worry about addressing the possible roots in the system for a while. The next day our basement flooded EVEN WORSE THAN BEFORE. But this time toilet paper sediment was literally POURING out of our system. We weren't convinced this was due to roots but rather an improper snaking and not removing debris the FIRST two times they were out. The first rep we spoke with had the common sense to realize not to send the same guy out again and assured us someone would be on their way to address the issue. Cut to 2 hours later, some other woman we never spoke with calls to tell us "because a camera was recommended and we didn't go with it this next call wasn't a warranty call and we won't be sending anyone out today. You can wait till tomorrow and pay more for the service we told you to get" My husband lost it admittedly. After waiting hours and being assured we would have help, this person took it upon themselves to punish us. She wouldn't even listen to us explaining all of the debris in the pipes and had a snarky answer for every single issue we raised, including telling us it was "our responsibility to hire a cleaning service" after we explained how their tech left our basement COVERED in unsanitary sediment after his service. We were made to feel like we were trying to game their system after paying FIVE HUNDRED DOLLARS FOR A SNAKE and still having a flood. She would only concede to send someone out if it was the same guy as before. We declined vehemently and started looking into other services. The next morning we got a call from a plumber we reached our to and explained our situation. They were appalled, and assured us that not only do they have cameras on their snakes ( which should be standard in 2025) that their techs are equipped with everything they need for any job, and the diagnostic and visit would be $97 only. Within 5 minutes of the second tech being at our house he was LAUGHING at the incompetence of this company, explaining to us that not only did the first never even snake the drain that had the clog, HE DIDNT EVEN OPEN THE MAIN LINE FROM OUTSIDE TO DRAIN IT. Just pure incompetence with overly defensive staff, on top of very clear and shameless price gouging. Absolutely do not recommend you waste your time."