"From the initial phone call to the completion of the job Quality 1st provided top notch professional service. A couple points which makes this easy to write. Communication is key whether in person or via telephone and Q1 was exceptional in this regard at every point. Telephone conversations with customer services was pleasant and cordial, never rushed or snotty. Paul our salesman was here for quite a while answering questions and assessing our needs in the basement. Of only was he on time for our appointment he was about 10 minutes early too. The cost of this project was a good chunk of change for us but after too many times of shop-vac’ing water we knew it was time to bite the bullet and move forward with making life a little easier and not have the issue of when will we get water in the basement again hanging over our heads. I was impressed that Quality 1st uses their own products and has their own R&D facilities. As for the installation, enough cannot be said for the crew that was here. I got the call at 9am they would be here in 20 minutes and at 9:20 they were backing in my driveway. I met the foreman Mario and his 2 helpers. We went into the basement and they looked around and asked if I had any questions. We had almost everything out of the basement and what was left they covered in plastic. By 9:50am they were running the jackhammers. We have a 1,500 sqft ranch and these guys worked all day, they didn’t stop and worked their tails off. I can’t remember exactly when the jackhammer stopped but by 2 pm the channel was dug out and they were beginning to lay out for the channel that carries the water to the sump. About 4pm Kyle showed up to assess the job and see if I had any questions or concerns. We spoke about the job and we went downstairs to see the progress. He stayed on site for about 45 minutes after making sure I was comfortable with how the job was going. By 5:15 or so the job was completely finished. Before they left Mario went over everything regarding the sump system. As far as cleanup, this is a dusty job. Concrete dust is ultra fine and they did a fantastic job of not only sweeping but they also dusted off areas which were not covered in plastic. They left no mess to speak of., I was very satisfied with their work and attention to detail. It’s easy to nitpick any job at anytime and there is nothing I would call them out on. Finally as for the functionality of the sump system I wish I had a comment on that at this time. We’ve lived in our house for 25 years and until around Thanksgiving of this year (2018) we’ve only had water about 4 times. Between Thanksgiving (2018) and New Years (2019) we got slammed 4 times and nothing since. With the symptoms of how our basement got water, I feel comfortable with the system Quality 1st installed and am confident they will stand behind their work and warranty. We’re also happy this is transferable to the next homeowner when we sell the house and it is an excellent selling point when the time comes."

"Very professional, did a great job leveling parts and sealed my patio"

"Josh, the representative from Basement Gurus was outstanding! We had experienced a water issue in our finished basement. Josh thoroughly examined the interior and exterior of the home and determined that the leak might be plumbing related. Josh could have very easily exploited our ignorance and suggested a solution purely beneficial to his company that may not have addressed the underlying cause of the problem. Instead, he demonstrated his integrity by realistically assessing the situation even if it would jeopardize the sale. This is commendable particularly in this era where cutthroat business practices are commonplace. I highly recommend Basement Gurus. They are fortunate to have an employee like Josh who exhibits concern for the customer at such a high level."

"Eric and his helper arrived on time and were professional greetings me. what I noticed the most, they enjoyed their work and wanted to ensure I was happy with the concrete leveling job. They were respectful of my landscaping and cleaned up. Also, Have to give a shout out to Angie and Kyle for working with my schedule. So glad I chose Quality1st to level the stamped concrete around my pool."

"Bathroom is beautiful. Due to unexpected circumstance the company was short staffed which impacted on prompt arrivals as scheduled. It is recommended that each job has some level of unexpected work that may be needed once the demolition is on its way,and clear communication regarding any change in blling should be discussed, agreed and documented as company gets focused on ensuring all glitches are handled on the spot. Company is very committed to ensure all problems are addressed immediately. They were even willing to come on days that were not normal work days to address unexpected situations . Very responsive to emails and call. Very personable and mindful of organization and cleanliness regarding work space"

"The entire staff from beginning to end have been wonderful! The crew that came to my house were the most polite group of guys, their parents would be proud! Everything was please and thank-you ....which along with craftsmanship, goes a long way when interacting with a company that you hire to do work in your home. Also, this company overall had the best warranty of those that we had come into our house to look at the job."

"Love my new room. Was very pleased with the work. Will be using them again for my next home remo project."

We specialize in concrete, structural, masonry and termite damage, cracked basement walls and foundations, support beams and columns, damaged floor joists, sill plates and all structural framing. \n\nWe provide fast service! All work is performed by professional craftsman whose main goal is customer satisfaction. \n\nVisit http://www.aztekrepair.com/ or call us today at 856-979-3484 or email [email protected] for your free estimate and be our next safe and sound customer.

Platinum Construction is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and responsibility in all of our jobs. We are a locally owned and operated business with more than 6 years of experience serving Brooklyn, NY and surrounding areas. There is no job too big, or too small for our team. Call today and let us put our experience to work for you!

"The contracted the work off to a third party. Jon took longer than expected. The windows was installed pretty good from the looks. Communication could have been better with knowing the job will take longer and what types of trims I wanted for the windows. As the contractor that was hired for this job by this company. Did a good job with putting up decent trim. As for the new windows they look great. I purchased the myself and hired sentri homes to install them. I will need to have a my siding on my house redone to be closer to the new windows so the gaps are not so obvious. That was not expected at first. But from old storm windows and not knowing how they were put in originally. There was some unknown things that was learned from the job being completed. I will have the siding of the house slightly done to match really good for what I wanted later on. My only concern is better communication with sentri homes. Overall they were great when I did talk to them."