Get matched with top plumbers in Bay Head, NJ

"Booking the appointment was fine the problem began after my new dishwasher was installed. The kickplate was mistakenly thrown away by the plumber. It wasn’t detected until another plumber from Garon T came to finish connecting the sink and insta-hot. He apologized and assured me that they would resolve the problem immediately. That never happened, I called repeat talking and leaving messages to Pamela. Who would apologize but never resolve the problem. Two weeks later, asked what is taking so long and to speak to someone further up the food chain. Spoke to a supervisor who explained this was the first she was hearing about it. Another week and a series of phone calls which ended in insincere apologies. At that point, I had enough contacted the manufacturer myself and received the kickplate in a few days. Then I received this text from Pam. “Hello,This is Pamela with Garon T Plumbing, Heating & AC. Hope y’all are doing great today. Just wanted to touch base to advise that I don’t yet have the arrival date for the kickplate. I apologize for the delay and will let you know as soon as I know. Thank you - have a great weekend!” I replied we already have the kick plate and after three weeks of terrible customer service the issue was resolved. It’s a shame they have such appalling, customer service. We had plan to use them for additional work, however, with customer service unable to resolve a simple problem I’m not sure if I trust them moving forward. Since posting this I have not received any response from Garon T not even an offer to finally install the kickplate."

"Project was perfect, from estimate to installation. Very experienced installation crew that took their time to do it right. Very happy with finished install."

"On time, completed work efficiently."

"I found Arctic Air Conditioning via the NJ Clean Energy website as they are a certified contractor for the NJ Clean Energy Home Performance Program. I researched the program before hand and knew that the energy efficient rebates (up to 4K) and financing (0% for 7 years) would be perfect for me. Arctic thoroughly accessed my home, this included examining the current equipment, calculating the size/area of the house, and took the time to discuss any issues I was currently having. The technician explained everything, answered all my questions, and let me know about the Home Performance program and how equipment has improved over the years. What I really like was that they didn't just want to replace my system, they took additional time to test my existing system to see how everything was working - this critical step showed that I was not getting enough return air for the system to run properly. Very quickly after the assessment I received their proposal which included a few different levels of equipment to match different budget levels. I also got quotes from two other contractors, but neither offered options, they seemed to offer standard packages regardless of the size of house. I chose to install a 96% efficient two stage HVAC system with 3 ton AC, a power vented 50 gallon high efficient water heater, an interactive digital thermostat with tons of settings/schedules/reporting, and adding additional insulation in the attic along with sealing any gaps/spaces in the attic floor. They also suggested an additional return to ease the system. Scheduling was effortless, and the workers arrived on time to begin the install. All the workers were excellent, they were nice, worked clean, installed everything perfectly, and they completed the job fast! I am very cautious with people working on my house, nobody cares as much about my home as me, so I was very relieved that these guys were total professionals. The new system is so quiet, looks good, and works perfectly. In the end, I am very glad I found Arctic, this project went as smooth as possible. I look forward to using Arctic to service my equipment in the future and have great confidence that they will continue to impress me... there is a reason that this company has been around for 41 years!"

"Excellent service, professionalism, and great work!"

"Charlie was terrific - So professional and pleasant! . Thoroughly explained the job and completed it efficiently. I would definitely request him again!"

"Great contractor!!!"

"I am very happy with Ryan Laverty Plumbing Heating & Cooling. I would highly recommend them and think their prices are good with quality work too. They installed a new water heater, furnace and AC all in a single day. I'm proud to show the pictures of their work and happy to talk about them too. They show when they say. I spoke to Ryan by phone about estimate before he wrote up/emailed to me for approval. It matched his verbal estimate. They delivered and installed on time just like they said with no surprises. It all looks good and everything works great! Since it's still summer, they said they will return to fire up heat/verify no issues before that season starts (good customer service). Their team is very professional and it shows in their work. I first saw Richard and Joe during estimate as they came from a different job where seeing me for estimate was after that job. When at my house, they measured everything/noted so that proper sizes were obtained for when Ryan quoted me. I resaw Richard and Joe along with Austin and James during day of install. Everyone is very efficient. It's a tight utility room, they pulled the washer/dryer out to get everything in. They even replaced the old gas shutoff behind he dryer as it's butterfly type that leaks at no extra cost to me. The Flue from the waster heater was all replaced to be proper size as original was undersized. I was shown everything, given manuals needed, etc."

"Super responsive, listened to concerns, fixed the issue quickly. Cared about the work they did."

"Took a week to get part, but Keith was always in contact with me and did not keep me waiting for an answer. Would recommend him to anyone with an air conditioning problem."