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How often you change your air filter depends on your home and lifestyle. Things like how many people are in your home, pets, the season, the size of your home, the air quality where you live, and more all impact your HVAC system. The best practice is using visual indicators to determine when it needs changing by checking if light can pass through it. If you can’t see any light, it’s clogged and needs to be changed.

Keeping your air filter clean is crucial for your heat pump's efficiency. As a general rule, you should check your air filter every 1 to 3 months. However, the actual frequency might vary depending on factors like the type of filter, indoor air quality, and the amount of dust and debris in your area. If you notice the filter is visibly dirty or clogged, it's a clear sign it needs attention sooner. Regular filter maintenance ensures proper airflow and helps your heat pump perform optimally, keeping your indoor air fresh and comfortable.

Washing your carbon filter can damage the fibers and make it less effective. While removing the dust from the filter gently is possible, we don’t recommend you wash and reuse the filters once they have reached the end of their lifespan.

Don’t run your AC with a wet filter. It can cause your AC to work too hard, which will run up your utility bill and cause extra wear and tear on the system. You could also spread moisture and mold throughout your house. Turn off the AC, remove the wet filter, and check for cracks or clogs. Fix the problem (with a pro’s help, if you need it), and put a dry filter in place before you turn the system back on.