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Northern Basement Systems

4.76(

Customers say: Super punctual

36 local quotes requested

15 years of experience

Matt Clark's Northern Basement Systems, locally owned and operated, is the leading basement waterproofing, crawl space moisture control, and foundation repair contractor in Vermont, New Hampshire, & Essex and Clinton County NY. We are accredited with the Better Business Bureau and maintain a consistent A+ rating. We offer quality basement & foundation work while providing outstanding service to each and every one of our customers. Basement Waterproofing Sump Pump System Crawl Space Repair Foundation Repair Concrete Leveling and Sealing Mold Problems.

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says, “Should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances.” I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is hostage. Even Airbnb’s offer full refunds on deposits within just a few days of people’s arrival date. 3 days to cancel with service not scheduled for 6 weeks out, “C’mon man.” No materials were used. No service workers’ time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees, because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control of how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I didn’t spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed like a nice enough guy. No answer. No call back. I will never seek out this company’s services again and I will actively discourage others from doing so but, based on my experience, I expect they really don’t care."

Eddie R on January 2023

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says, “Should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances.” I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is hostage. Even Airbnb’s offer full refunds on deposits within just a few days of people’s arrival date. 3 days to cancel with service not scheduled for 6 weeks out, “C’mon man.” No materials were used. No service workers’ time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees, because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control of how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I didn’t spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed like a nice enough guy. No answer. No call back. I will never seek out this company’s services again and I will actively discourage others from doing so but, based on my experience, I expect they really don’t care."

Eddie R on January 2023

Northern Basement Systems

4.33(

Northern Basement Systems

4.33(

Customers say: Quick response

27 local quotes requested

15 years of experience

Northern Basement Systems, is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade, combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says: should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral, and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is a hostage. Even Air b and bs offer full refunds on deposits within just a few days of their arrival date. 3 days to cancel with service not scheduled for 6 weeks out, Come on man. No materials were used. No service workers time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and the allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control over how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I did not spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed nice enough. No answer. No callback. I will never seek out their services again and I will actively discourage others from doing so but, based on my experience, I expect they do not care."

Eddie R on January 2023

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says: should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral, and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is a hostage. Even Air b and bs offer full refunds on deposits within just a few days of their arrival date. 3 days to cancel with service not scheduled for 6 weeks out, Come on man. No materials were used. No service workers time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and the allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control over how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I did not spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed nice enough. No answer. No callback. I will never seek out their services again and I will actively discourage others from doing so but, based on my experience, I expect they do not care."

Eddie R on January 2023

Bradford Home Services

Bradford Home Services

1 years of experience

Bradford Home Services is your personal maintenance company for your home, condo, rental property, or seasonal property! Born from our sister company Bradford Construction Management, you can trust your home is being reviewed by seasoned home builders! We have over 70 years of experience in the residential construction market, building high end homes, from design to finish. Take advantage of our bi-annual assessments for only $25/Month! We will review your whole home Exterior, Interior, plumbing, electrical, heating etc! we will then send you a detailed report with pictures, videos, and recommendation on fixes! But it doesn't stop there, we can price and repair any aspect of your home!

Shaw's Refuge Repairs

Shaw's Refuge Repairs

Heat loss investigation Energy use auditing Infra-red camera diagnostics Plumbing fixture installation Lighting fixture installation Home appliance repair, installation, removal Furnace and Boiler cleaning and repair Pellet stove installation, maintenance, and repairs Air sealing and insulation installation General maintenance and repairs Light excavation

Robinson Custom Masonry and Remodeling

Robinson Custom Masonry and Remodeling

4 years of experience

We are a small, family-owned, second generation masonry business located in Lempster, NH. Services include but are not limited to chimney, tile, and stone work as well as kitchen or bathroom remodels.

Griffin Home & Grounds LLC

Griffin Home & Grounds LLC

23 years of experience

Servicing nearly all home and property needs. Offering free consultations, evaluations, recommendations, and estimates. Fully insured and licensed. Transferable 2-year work guarantee. From fertilization to full-service tree removal, landscape design and installation, out building design and construction, and whatever your property needs may be. From sealing your basement to flooring and finish work, custom design and installation, siding, roofing, chimney and nearly anyting your home may need interior or exterior. If you don't have the time, knowledge, tools, or physical capability to get the job done, please allow me to be your handyman. No job too big or too small.

ISA Construction LLC

5.00(

ISA Construction LLC

5.00(

Customers say: Quick response

Recommended by 100% of Angi customers

ISA Construction is a small family owned and operated Company based in the lakes region. We are fully insured with both liability and workman's comp as are all sub-contractors we employ. Versatile with low overhead allows us to handle a variety of projects yet remain affordable.

True Brick Ovens

True Brick Ovens

19 years of experience

True Brick Ovens builds authentic real wood-fired brick ovens, for interior and exterior use. We not only build oven cores, we finish them to your specification. Each oven is custom designed but you will be surprised how affordable it is to have a true brick oven, rather than a cast oven that may degrade or even collapse. We are one of a handful of full time brick oven builders, building most in the Northeast, but also traveling all over the country. See our blog at truebrickovens.blogspot.com for some of the beautiful work we have done,

Bricks and Stones Masonry

Bricks and Stones Masonry

Serving New England's masonry needs for over 25 years from the beautiful White Mountains of New Hampshire. Bricks and Stones Masonry in Conway, New Hampshire has been setting the standard for New England Masonry since 1985. Using techniques and practices steeped in the tradition and heritage of Phil Muprhy's ancestral Irish stone masons, along with the finest available brick, block, stone and masonry materials that the northeast has to offer, means you get the professional masonry services you deserve at a price that's fair.

Hotchkiss Construction Services, LLC

Hotchkiss Construction Services, LLC