Get matched with top pool builders and installers in Derry, NH

"I have had the best experience with Gibraltar, and I cannot say enough about the people who work there and the product itself; we love our pool!! Itâ s given us a lot of joy this summer with friends and family. But foremost for my review is the people who I have interacted with since we purchased the pool in the summer of 2020- they are awesome. Really the best. I have not seen customer service like this at another company in a long time. We put in our new pool last November for a deeply meaningful reason for our family and I ended up talking with the CEO and shared with him the reason. He was so awesome and wrote me such a sincere, kind, and genuine note. From the CEO to the college kid on the floor and everyone in between- I have been so impressed with their patience, knowledge, friendliness, and professionalism. Iâ m so appreciative to Peter, Ellen, Grace, Ana, Jason, Keith, Jim, Ryan, Wayne and Jim. They have all been so incredibly awesome to deal with, and I feel like I am working more with a family than a huge company. Itâ s amazing they employee so many people who are each individually so helpful. You can tell the owners really care about how their store is represented and that they care about the quality of their work. We (like several other families) decided to build our pool during quarantine in 2020. There were delays that no one could have foreseen because the supplies were impossible to get for months- but that was no oneâ s fault, no one could have guessed we would be in a pandemic, and that the demand for pools would go up so much. So, even though there were delays, we understood, and Gibraltar did everything the could to get our pool built as quickly as possible and to make sure it was open for the summer season of 2021- and it was. I was sad to see reviews that said they took too long- I honestly just donâ t think it was fair. Who could have foreseen the impacts of a pandemic? So, for us, the delays were what they were, and we appreciated that they did all they could, with what they had to work with, and kept up updated along the way. I would highly recommend Gibraltar to anyone who wanted to put in an awesome above ground pool and have superior customer service."

"Great job! Showed up on time! Clean up! Great price for all the work he did. Very friendly and very knowledgeable. Would recommend them to do any work you need done."

"We’ve had Shaun so plenty of work at our home and he is the best of the best. He hardwired our smoke/carbon monoxide detector, installed a vent in our bathroom, and we even had him wire our pool filter pump. He’s thorough, professional and his work speaks for itself. If you need electrical work done there is nothing he can’t do. I highly recommend The Christian Electrician!"

"Very well. Thorough and professional"

"I had considered trying to do this job myself (well having my step-father do it), but after seeing a video review of the strength of the various "DIY" polls vs. the Protect-A-Child fence I decided to try and find a vendor to install it. I came across Susan and Jeff and am so happy that I did. They were really easy to communicate with, and offered some great suggestions that ended up changing the way we wanted to have the fence configured. Jeff came and had it installed in a half day, connecting up against an existing fence. Really happy we went with this company, any extra money over what a DIY version would have cost was certainly saved in stress and time."

"In May of 2020 this company installed a pool deck with stairs that attach to our home. The cost of the deck was an out $15,000. I have invoices to support the amount. After completion of the deck, there was an overflow cap that was partially installed, they were supposed to come finish it after the summer season. That never happened. The following March, 2021, I reached out to the company because I noticed flaking, spalling and ask about the cover. I was told that there was an issue with the sealant used, happened to other clients, needed to find out how to remedy. After asking about the fix throughout that summer, it now became a story that he noticed the concrete flashing as it was being poured. He stated that he contacted ******************************* and they said it should be fine no real issues. I reached out again in October 2021 and he now said that he would have to rip out the whole thing the following spring. And that ****************************** was going to cover the cost of the concrete. Spring of 2022, I was horrified to see the flaking, s falling, substantially worse and Cracks throughout the deck. Was put off again, needed to talk to concrete company. I subsequently reached out to that concrete company to confirm that they were on board, and I got a very angry message that I messed everything up and they would have to work hard to mend that relationship. To this day nothing has been fixed. It has been an emotionally and mentally exhausting situation. Do not use this company!"

"I moved into my current home in late 2016 and discovered that Southshore Gunite built the pool and spa back in 1986 when they were located in Hanover, MA, so I got in touch with them when I needed help with the pool in the summer of 2017. We discussed a pool cover, which I ordered, and resurfacing the pool, which I didn't order right away. While waiting for the cover, I realized that I had a sizeable leak (300 gal/day) in the underground pool plumbing and arranged for SSG to come find the leak and fix it. After they didn't confirm I called and was told that they just had too many pools to close, and they couldn't fix my leak this year. They did eventually come and close the pool and install the cover. The cover seems to work; see attached photo. This spring (2018) I wanted to avoid the pool-opening rush, so I called SSG to see when would be the best time to open the pool and find the leaks. The kind woman who spoke to me got back later that afternoon, having talked to her boss, to tell me that (1) they had not built my pool (according to the building permit, Southshore Gunite did build the pool, but probably before records were computerized) (2) they only closed my pool because they expected me to resurface my pool (I guess the $6500 cover does not make me a valuable customer), and (3) they would neither open my pool this year nor help find and fix the leaks. So, I'm looking on Angie's list for pool services. I can only conclude that SSG really only wants to build new pools or resurface old ones and that anything else is a distraction. I'm guessing that they service pools they build because the owners expect it after spending several 10's of thousands of dollars. I may resurface my pool this year or next, but it won't be done by SSG."