Get matched with top pool and spa technicians in Sutherland, NE

"My husband and I hired Sam in June 2015, shortly after we bought our first home that has an in ground swimming pool. After calling ALL the swimming pool companies in Lincoln, Sam was the only one who answered his phone. Sam came right out and showed us what was what and how to maintain the pool. He was very patient with us and explained everything very well. Unfortunately, the pool had a leak the previous owner did not disclose. We stuck it out for the rest of the summer and then towards the end of the summer, Sam and his crew came out and spent approx 4 days and put in a new liner. We ended up hiring a lawyer to sue the previous owner and Sam was very accommodating and wrote us a letter stating his professional opinion of the condition of the pool to submit in to evidence. He also wrote another letter regarding our payment of the pool liner requested by the previous owner. Sam definitely went out of his was to help us out in the legal proceedings. We found a few things here and there in the yard that we had to clean up after they were finished installing the liner, but overall, they cleaned up well. I thought about just giving them 4 stars for the fact that we never filled up the pool after the new liner was installed just because it was the end of summer and it would have been a waste of water. I went ahead and gave them 5 stars because I'm confident come summer when we have Sam open the pool for us there won't be any issues. And if there are, I know Sam will back his work 100%."

"It was great, the pool technician was very helpful and kept us updated on what repairs were needed. He followed up after his visit to ensure we knew the next steps. 10/10 would have this technician again."

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."