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Yes, some carpet stains can be permanent. Stains that have been sitting for a long time (weeks, months, or years) are much harder to remove because they have had time to dry and set. Other types that may be permanent include oil-based stains and dye stains. While some cleaners can help, they can also risk dyeing or permanently changing the carpet's color. If you have an old stain and are unsure of the cause, it's best to call a carpet cleaning professional. If DIY methods and professional cleaning fail, you may need to replace that section of carpet or learn to live with the stain.

Cleaning the carpet in a standard-size room should take about 30 to 45 minutes, depending on the size of the square footage. If your bedroom carpet has serious stains or wear patterns, it may take longer to treat it. An experienced carpet cleaner will likely move faster through this task than if you DIY it with a rented carpet cleaner.

If your couch has a non-washable upholstery, you’ll likely need to use dry cleaning products rather than foam or liquid cleaners. If that’s the case, we strongly recommend hiring a professional upholstery cleaner to get the job done. Some dry cleaning products are dangerous to use, and those with abrasive chemicals can destroy certain types of fabric. A professional furniture cleaner will know which to use and in what quantity for a safe, deep clean.

Soot can be harder to remove compared to other types of stains given its acidic nature. It can also cause underlying paint to peel off during the cleaning process. If your soot issue is a result of smoke damage, it’s recommended you call a pro to help remove it versus doing it yourself.