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Comprehensive background checks and training programs are standard, ensuring reliable and quality service from your cleaning team.

You should clean your suede couch at least once a month, which includes vacuuming and small spot cleaning to remove any stains. Try to do a deeper steam cleaning only once a year, unless your couch is in a high traffic area, in which case it may need more frequent deeper cleans.

Yes, carpets should be replaced after a house fire or significant smoke damage, even if they appear undamaged. Smoke, soot, particulates, and chemicals can penetrate deep into the carpet fibers and padding, making complete removal a complicated and time-consuming process. If water was used to extinguish the fire, it can also soak through the carpet and padding, creating a risk of mold and mildew growth. Due to these challenges and potential health risks, replacing the carpet is the safest and most effective solution.

If your usually super soft couch feels crusty and rough after cleaning, it could be that you haven’t removed the cleaning product properly, you used too much, or you applied the wrong type. Always check the couch tags to select the right cleaning product, read application instructions carefully, and test on an inconspicuous corner. For fabrics such as microfiber, you can soften and fluff crusty fibers using a soft-bristled brush.