Get matched with top nest installation pros in Culbertson, NE

"I have to admit, I was really disappointed with my overall experience. I was told that I could one time do a reimbursement. First off, why would you do that if you have already paid for service?!?! Then it took almost a week to get some one to address my situation. Now, I do realize that it does take time to get things rolling, but a week?? The gentleman that came to do the work was knowledgeable, but he didn't want to work with he Google representative to make sure that my NEST was/wasn't working properly. He was very short with the rep. and after several minutes of debating with him finally gave in and addressed both of our concerns. The other concern I had was, I was told that I would not have to pay anything this time, because of the delay, yet the rep. said I owed $65.00. He showed me the data he had and sure enough it said that I owed $65.00. Why, would a rep. from your own company tell me this and then turn around and not honor it?!?!? I sure hope that it doesn't take that long to get service the next time, that I need to have something done. What ever happened to customer service?? REALLY DISSSAPPOINTED!!!"

"My air conditioner was not working so I contacted my home warranty service and they sent a local company representative to checkout the problem. It was a capacitor - the technician installed the part and it has been working ever since."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. Over 8 years of experience.

Rosales Plumbing Heating and Air is ready to work for you. There isn't a job to big or small for our staff. We take pride in our work and believe in customer satisfaction. Give us a call today.

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