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Roto-Rooter does not charge by the hour, so the quote you get after your in-person consultation should cover the whole project. This includes the time it takes a technician to get to your house and the time it takes to complete the job. For context, a plumber will charge anywhere from $45 to $200 per hour, but you may also pay a service fee or flat fee. 

The best times of year to empty or pump a septic tank are spring and fall. Many professionals recommend spring because the ground has thawed, making the tank easier to access and the waste less likely to be frozen. Pumping before summer also helps avoid conflicts with vacations or outdoor gatherings. Fall is another great option, as contractors may be less busy, and servicing the tank can reduce the risk of overflow from winter and spring precipitation. While summer is also a suitable time, winter is generally not recommended due to frozen ground.

Running water may get rid of a sulfur smell temporarily, but it isn’t a long-term solution. If your taps smell like sulfur, take a look at some of the potential causes we’ve outlined above. Depending on what’s going on, you might need to contact a pro to identify and fix the issue.

When septic systems begin to fail, your waste will start to seep into the groundwater. You may notice a foul odor (it’ll smell like sewage) or a squishy, moist lawn. The grass right over your tank or drain field might grow super lush and green because your waste actually fertilizes it. Other signs include standing water in your drain field, slow-draining sinks and tubs, and gurgling noises in the plumbing.