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This depends on the location of the blockage. If the blockage is in your home’s system, anywhere in the system, it is your responsibility as a homeowner. Blockages seldom happen because of items or buildup coming from the city, which means it originates in the home. It becomes the city’s responsibility at the exact point your home’s line distributes waste into the city’s system. The exception is if the problem in your home damages the city lines.  

If you want to avoid using a snake to unclog a drain, or if you don’t have one, try vinegar and baking soda. Pour 1 cup of baking soda down the drain, followed by 1 cup of white vinegar. Wait for 15 minutes, and then run hot water (but not boiling water) down the drain to see if the clog is clear. Repeat multiple times as needed.

Clearing typically takes 1-2 hours, depending on the blockage size and location.

In most areas, drain cleaning professionals don’t technically need a license, as they aren’t altering your plumbing system in any way. However, we recommend hiring a drain cleaning professional with a plumbing license and certification. Certified plumbers are more likely to provide professional solutions to drain clogs without damaging your system. They’ll also have the diagnostic tools and experience necessary to remove the clog entirely rather than providing a temporary solution, as a handyperson might. Use Angi’s state licensing tool to check your plumber’s professional licenses before hiring.